I have read and understand the concernUnfortunately there is a lot if finger pointing on who is the blame for thisSundek was a sub contractor to another contractor working for a government agency We have offered to correct the original problem that was not caused by us which leads to where we are now , however they do not want to pay the needed amount to correct the problemSundek like any business need to get paid fairly for it's workWe are working with them to find a solution.Robert M***, VP/GMSundek of Washington
From: [redacted] Date: Mon, Dec 7, at 11:AMSubject: Re: [redacted] Complaint ( [redacted] )To: [redacted] < [redacted] @myRevdex.com.org> [redacted] thank you for sending this to me I am aware of the job and have received correspondence from [redacted] As noted in our contract document we do not warrant cracks This is due to the uncontrollable movement in the strata In good faith please let [redacted] know we will be in contact with him next week and will send out a Production Manager once again to survey the problem If he deems it a warranty item then we will fix at no cost to [redacted] .I will inform you of the outcome.Regards,Bob M***VP, GM.Sundek of Washington [redacted] @sundek.com [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards,
*** ***
From: [redacted] Date: Mon, Dec 7, 2015 at 11:52 AMSubject: Re: [redacted] Complaint ([redacted])To: [redacted] <[redacted]@myRevdex.com.org>[redacted] thank you for sending this to me. I am aware of the job and have received correspondence from [redacted]. As noted in our contract...
document we do not warrant cracks. This is due to the uncontrollable movement in the strata. In good faith please let [redacted] know we will be in contact with him next week and will send out a Production Manager once again to survey the problem. If he deems it a warranty item then we will fix at no cost to [redacted].I will inform you of the outcome.Regards,Bob M[redacted]VP, GM.Sundek of Washington[redacted]@sundek.com[redacted]
Date: Mon, Nov 20, 2017 at 8:45 AMSubject: Re: Your Revdex.com Complaint ([redacted])To: [redacted] <[redacted]@myRevdex.com.org>Hi [redacted],I wanted to let you know that he my complaint against Sundek has been satisfactorily resolved. Thank you for your assistance.[redacted]
I have read and understand the concern. Unfortunately there is a lot if finger pointing on who is the blame for this. Sundek was a sub contractor to another contractor working for a government agency. We have offered to correct the original problem that was not caused by us which...
leads to where we are now , however they do not want to pay the needed amount to correct the problem. Sundek like any business need to get paid fairly for it's work. We are working with them to find a solution.Robert M[redacted], VP/GMSundek of Washington
We are aware of the problem and have tried several times to schedule with the customer to return. Due to the customers schedule the availability for access to her residence is limited. We shall contact the customer today and ask that we be allowed to return within the next 10 business...
I have read and understand the concernUnfortunately there is a lot if finger pointing on who is the blame for thisSundek was a sub contractor to another contractor working for a government agency We have offered to correct the original problem that was not caused by us which leads to where we are now , however they do not want to pay the needed amount to correct the problemSundek like any business need to get paid fairly for it's workWe are working with them to find a solution.Robert M***, VP/GMSundek of Washington
From: [redacted] Date: Mon, Dec 7, at 11:AMSubject: Re: [redacted] Complaint ( [redacted] )To: [redacted] < [redacted] @myRevdex.com.org> [redacted] thank you for sending this to me I am aware of the job and have received correspondence from [redacted] As noted in our contract document we do not warrant cracks This is due to the uncontrollable movement in the strata In good faith please let [redacted] know we will be in contact with him next week and will send out a Production Manager once again to survey the problem If he deems it a warranty item then we will fix at no cost to [redacted] .I will inform you of the outcome.Regards,Bob M***VP, GM.Sundek of Washington [redacted] @sundek.com [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards,
*** ***
From: [redacted] Date: Mon, Dec 7, 2015 at 11:52 AMSubject: Re: [redacted] Complaint ([redacted])To: [redacted] <[redacted]@myRevdex.com.org>[redacted] thank you for sending this to me. I am aware of the job and have received correspondence from [redacted]. As noted in our contract...
document we do not warrant cracks. This is due to the uncontrollable movement in the strata. In good faith please let [redacted] know we will be in contact with him next week and will send out a Production Manager once again to survey the problem. If he deems it a warranty item then we will fix at no cost to [redacted].I will inform you of the outcome.Regards,Bob M[redacted]VP, GM.Sundek of Washington[redacted]@sundek.com[redacted]
Date: Mon, Nov 20, 2017 at 8:45 AMSubject: Re: Your Revdex.com Complaint ([redacted])To: [redacted] <[redacted]@myRevdex.com.org>Hi [redacted],I wanted to let you know that he my complaint against Sundek has been satisfactorily resolved. Thank you for your assistance.[redacted]
I have read and understand the concern. Unfortunately there is a lot if finger pointing on who is the blame for this. Sundek was a sub contractor to another contractor working for a government agency. We have offered to correct the original problem that was not caused by us which...
leads to where we are now , however they do not want to pay the needed amount to correct the problem. Sundek like any business need to get paid fairly for it's work. We are working with them to find a solution.Robert M[redacted], VP/GMSundek of Washington
We are aware of the problem and have tried several times to schedule with the customer to return. Due to the customers schedule the availability for access to her residence is limited. We shall contact the customer today and ask that we be allowed to return within the next 10 business...
days.