Complaint: [redacted] I am rejecting this response because:No lawsuit exists with Arctic Home Improvements at this time, nor has it ever existedWe have followed the contract and the law regarding seeking restitution and resolution with MrR***Currently MrR [redacted] has complied with none of the requestsWork on the incomplete and defective list has not been scheduled to be performedWarranty information on products and services has not been providedLien releases for services and products has not been providedA job breakdown has not been provided During our time with MrR [redacted] we were forced to purchase many products that were contractually MrR***'s to provide, however, he admittedly spent our money elsewhere and was unable to provide products when needed to keep the job goingThe sum of $3,is the bare minimum of the costs (proven with receipts) to the homeowner that are lawfully MrR***'s to reimburse us forAdditionally $is being charged to MrR [redacted] related to us having to seek the services of a lawyer to examine the contract, help with our certified letter and help prevent liens from servicemen and MrR***Proof can be provided that a lawsuit does not exist at this time.We understand that [redacted] Construction has been contacted regarding the incomplete listThis will cover structural defects; we have not been informed when or if the work will occurThe plumbing and tile defects are not addressed, which will be an estimated value of $2500.The total remaining amount to reimburse to us will currently be: 8,466.53.? Warranty information and lien releases are also lawfully due to us and have never been addressed by MrR [redacted] Sincerely, [redacted] and [redacted]
Complaint: ***
I am rejecting this response because:I am pleased to see that this letter will now be public. This letter does not constitute formal court action; as you can see in this letter there is no formal court case listedThis is a formally drafted certified letter as a courtesy to the contractor; it gives him the opportunity to negotiate with us as the homeowner and also rectify the defects in work so that a court case does not have to be pursued. Fortunately we sought the assistance of a lawyer to draft this letter to educate us and legally protect us from MrR*** and attempts to get more money from us. The letter states that the offer was only good until July 17, 2017 then all offers would be rescinded and the homeowner would be able to pursue more formal action. Per the contractor's contract with the homeowner, formal action must be pursued through the Revdex.com. Please feel free to look up open court cases against Richard R*** DBA Arctic Home Improvements on https://**.***.**.gov/On the court page you will find many court cases that establish a pattern of character for MrR***; however you will not find formal action against MrR*** by us. At this time due to lack of resolution and length of time this is taking we do reserve the right to pursue MrR*** in the court of law Many emails may be supplied to Revdex.com regarding this letter, the lawyer and responses by MrR*** to the lawyer
We are in the middle of a lawsuit that has been ongoing for a few months now? I am doing everything their attorney asks? I have crews at their home now? I will not be refunding any money
Complaint: ***
I am rejecting this response because:No lawsuit exists with Arctic
Home Improvements at this time, nor has it ever existedWe have followed the contract and the law regarding seeking restitution and resolution with MrR***Currently MrR*** has complied with none of the requestsWork on the incomplete and defective list has not been scheduled to be performedWarranty information on products and services has not been providedLien releases for services and products has not been providedA job breakdown has not been provided During our time with MrR*** we were forced to purchase many products that were contractually MrR***'s to provide, however, he admittedly spent our money elsewhere and was unable to provide products when needed to keep the job goingThe sum of $3,is the bare minimum of the costs (proven with receipts) to the homeowner that are lawfully MrR***'s to reimburse us forAdditionally $is being charged to MrR*** related to us having to seek the services of a lawyer to examine the contract, help with our certified letter and help prevent liens from servicemen and MrR***Proof can be provided that a lawsuit does not exist at this time.We understand that *** *** Construction has been contacted regarding the incomplete listThis will cover structural defects; we have not been informed when or if the work will occurThe plumbing and tile defects are not addressed, which will be an estimated value of $2500.The total remaining amount to reimburse to us will currently be: 8,466.53.? Warranty information and lien releases are also lawfully due to us and have never been addressed by MrR***
Sincerely,
*** and *** ***
Complaint: [redacted] I am rejecting this response because:No lawsuit exists with Arctic Home Improvements at this time, nor has it ever existedWe have followed the contract and the law regarding seeking restitution and resolution with MrR***Currently MrR [redacted] has complied with none of the requestsWork on the incomplete and defective list has not been scheduled to be performedWarranty information on products and services has not been providedLien releases for services and products has not been providedA job breakdown has not been provided During our time with MrR [redacted] we were forced to purchase many products that were contractually MrR***'s to provide, however, he admittedly spent our money elsewhere and was unable to provide products when needed to keep the job goingThe sum of $3,is the bare minimum of the costs (proven with receipts) to the homeowner that are lawfully MrR***'s to reimburse us forAdditionally $is being charged to MrR [redacted] related to us having to seek the services of a lawyer to examine the contract, help with our certified letter and help prevent liens from servicemen and MrR***Proof can be provided that a lawsuit does not exist at this time.We understand that [redacted] Construction has been contacted regarding the incomplete listThis will cover structural defects; we have not been informed when or if the work will occurThe plumbing and tile defects are not addressed, which will be an estimated value of $2500.The total remaining amount to reimburse to us will currently be: 8,466.53.? Warranty information and lien releases are also lawfully due to us and have never been addressed by MrR [redacted] Sincerely, [redacted] and [redacted]
Complaint: ***
I am rejecting this response because:I am pleased to see that this letter will now be public. This letter does not constitute formal court action; as you can see in this letter there is no formal court case listedThis is a formally drafted certified letter as a courtesy to the contractor; it gives him the opportunity to negotiate with us as the homeowner and also rectify the defects in work so that a court case does not have to be pursued. Fortunately we sought the assistance of a lawyer to draft this letter to educate us and legally protect us from MrR*** and attempts to get more money from us. The letter states that the offer was only good until July 17, 2017 then all offers would be rescinded and the homeowner would be able to pursue more formal action. Per the contractor's contract with the homeowner, formal action must be pursued through the Revdex.com. Please feel free to look up open court cases against Richard R*** DBA Arctic Home Improvements on https://**.***.**.gov/On the court page you will find many court cases that establish a pattern of character for MrR***; however you will not find formal action against MrR*** by us. At this time due to lack of resolution and length of time this is taking we do reserve the right to pursue MrR*** in the court of law Many emails may be supplied to Revdex.com regarding this letter, the lawyer and responses by MrR*** to the lawyer
We have come to an agreement I have refunded some of the money already and will be refunding the rest later this week
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
We are in the middle of a lawsuit that has been ongoing for a few months now? I am doing everything their attorney asks? I have crews at their home now? I will not be refunding any money
Complaint: ***
I am rejecting this response because:No lawsuit exists with Arctic
Home Improvements at this time, nor has it ever existedWe have followed the contract and the law regarding seeking restitution and resolution with MrR***Currently MrR*** has complied with none of the requestsWork on the incomplete and defective list has not been scheduled to be performedWarranty information on products and services has not been providedLien releases for services and products has not been providedA job breakdown has not been provided During our time with MrR*** we were forced to purchase many products that were contractually MrR***'s to provide, however, he admittedly spent our money elsewhere and was unable to provide products when needed to keep the job goingThe sum of $3,is the bare minimum of the costs (proven with receipts) to the homeowner that are lawfully MrR***'s to reimburse us forAdditionally $is being charged to MrR*** related to us having to seek the services of a lawyer to examine the contract, help with our certified letter and help prevent liens from servicemen and MrR***Proof can be provided that a lawsuit does not exist at this time.We understand that *** *** Construction has been contacted regarding the incomplete listThis will cover structural defects; we have not been informed when or if the work will occurThe plumbing and tile defects are not addressed, which will be an estimated value of $2500.The total remaining amount to reimburse to us will currently be: 8,466.53.? Warranty information and lien releases are also lawfully due to us and have never been addressed by MrR***
Sincerely,
*** and *** ***
***SEE ATTACHMENT***Here is a copy of one letter from their attorneys?