Sign in

Jayco Doors Ltd

Sharing is caring! Have something to share about Jayco Doors Ltd? Use RevDex to write a review
Reviews Jayco Doors Ltd

Jayco Doors Ltd Reviews (5)

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I think I am done with this bull,I have been doing what I do since & if I damage someones property I would not try to say it's not my fault when you do work for a customer & you damage their property or goods you step up to the plate & own up to it.The customer has you come to their home to do a job & if you damage something you take care of it,you might pay out of you own pocket or if it's a lot call your insurance co.I can't understand why I company would tell tails and try to get out of doing the correct thing.I don't have any choice but to file a claim with the courts Regards, [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
They keep saying I knew about this pipe,think about it if I knew anything about this would I have them damage it and have all these problems.I asked him to put the trees along the stone wall and thats all.You would think if someone hit a drain pipe they would stop and not assume it's not a problem.I was not there when they hit the pipe & didn't know about it till sand started coming up the drains and the drains stopped working.I called him when the trees started turning brown which he never came over to look at till the drain started backing up.before the drain backup he told me the trees turn brown because there was a drain pipe he broke and it was a old dutch or french drain pipe which I didn't know what that was I have a voice mail recorded of him stating this.he needs to fixing this or I don't have any choice but small claims.he didn't supply the trees but he's work destroyed them
Regards,
*** ***

Hutch's Tree stands by its origonal response It is an unfortunate situation, however we do not feel the blame lands completely on us In years of business every client we have had an issue with has been resolved in a honest and respectful manner with the end result being a happy client and return business In this situation Hutch's Tree and the client we unable to resolve the issue because of a breach of honesty and expectations that were beyond the capacity for us to come to peaceful terms

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I think I am done with this bull,I have been doing what I do since 1978 & if I damage someones property I would not try to say it's not my fault when you do work for a customer & you damage their property or goods you step up to the plate & own up to it.The customer has you come to their home to do a job & if you damage something you take care of it,you might pay out of you own pocket or if it's a lot call your insurance co.I can't understand why I company would tell tails and try to get out of doing the correct thing.I don't have any choice but to file a claim with the courts.
Regards,
[redacted]

This is Hutch’s Trees recollection of the events described in this complaint: -Upon our initial meeting the morning of the install, We, Hutch’s Tree were informed of a water pipe in the area that we were informed was “no longer in use.”  Client knew of its location and chose to put trees in...

that location. -In order to install the trees where the client instructed we were required to break the pipe upon finding it.  Finding any type of pipe in the ground without being informed of it would require all work to stop until we figured out what it was and create a new plan once its purpose was discovered.  We would never negligently damage property we did not know about and discovered. -Three months later the trees showed sign of water stress.  Broken pipe was leaking septic from the nearest building.  Trees do not like septic. They started to die.  We were informed and make arrangements to repair broken pipe and remove dead trees. -Hutch’s tree returned to remove two of the dying trees and repair the septic pipe free of charge.  Pipe was properly spliced, septic cover opened and water sent down line to ensure the pipe was clear and upon inspection no large amount of contaminants exited the pipe into the septic tank that would call for a pump of the tank.  -Total cost to client of job was $1100.00, which included the rental of the equipment we needed at $250.00.  Total profit was $850.00 before paying employees, a normal daily rate.  We returned and fixed the broken pipe on our own time.  Client expects us to pay for new trees and install them for free.  We did not provide trees; we were hired to install and nothing else.  Had we been informed that this was a live septic line the trees would not have died.  -Hutch’s Trees’ mission is rooted in honesty, respect, and strong community ties.  We are very saddened by this experience however do not feel the fault is our own.  We have a tremendous track record of happy clients. Unfortunately, for the first time, Hutch’s Tree, could not find the middle ground with this client, whose demands seemed awfully skewed to his benefit. -Client threatened to sue at every opportunity, even after several attempts to find the middle ground. -Not written contract between client and Hutch’s Tree outlining any type of guarantee.  -Trees to be installed were not sourced or sold by Hutch’s Tree; therefore no guarantee applies.

Check fields!

Write a review of Jayco Doors Ltd

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Jayco Doors Ltd Rating

Overall satisfaction rating

Add contact information for Jayco Doors Ltd

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated