Hello, Thank you for your emailI have attached the membership agreement that was signed by the *** family upon joining the clubUnfortunately, I was not the individual who signed the *** family back to the club for the 3rd time, however, I did explain that we
would do everything that we can to help in the situationthe membership that was signed allows access to all of our locations as an athletic membership and I believe there was simply confusion about what access the *** family had based on the membership typeI did offer, and have issued a credit of $for the additional cost of our Tenley locationI also offered that I would inquire about a discounted rate that would help in access of the Mclean tennis courts for ***The *** family have been members with us on several occasions and is familiar with the cost of our membership optionsWe would like to continue a good relationship and are willing to help as much as possiblePlease let me know if additional information is required
Hello, Thank you for your emailI have attached the membership agreement that was signed by the *** family upon joining the clubUnfortunately, I was not the individual who signed the *** family back to the club for the 3rd time, however, I did explain that we
would do everything that we can to help in the situationthe membership that was signed allows access to all of our locations as an athletic membership and I believe there was simply confusion about what access the *** family had based on the membership typeI did offer, and have issued a credit of $for the additional cost of our Tenley locationI also offered that I would inquire about a discounted rate that would help in access of the Mclean tennis courts for ***The *** family have been members with us on several occasions and is familiar with the cost of our membership optionsWe would like to continue a good relationship and are willing to help as much as possiblePlease let me know if additional information is required