Jayson Gaddis LLC

The customer purchased the "RAP Course" which has a Day Refund Policy.? Please find the pdf documents attached.? Or click here to view the sales page (refund policy listed towards the bottom of the page).? ? This page indicates the price paid for the course, as well as the day refund policy and the homework requirements as part of the refund policy? The customer requested a refund outside of days and did not submit homework.? The only two requirements of the refund policy? We do offer a day refund policy with some of our products/courses, but the course purchased in this case has a day refund policy.? As a business, we reserve the right to offer different refund periods for different products? However, none of our products/courses carry a day refund policy.? Nor have we found any mention of such an extended refund period in any of our recorded calls or webinars? Therefore, while we are grateful for the customer's business and disappointed to become aware of their frustration, for multiple reasons, we do not believe a refund is warranted in this case

The customer purchased the "RAP Course" which has a Day Refund Policy. Please find the pdf documents attached. Or click here to view the sales page (refund policy listed towards the bottom of the page). This page indicates the price paid for the course, as well as the
day refund policy and the homework requirements as part of the refund policy The customer requested a refund outside of days and did not submit homework. The only two requirements of the refund policy We do offer a day refund policy with some of our products/courses, but the course purchased in this case has a day refund policy. As a business, we reserve the right to offer different refund periods for different products However, none of our products/courses carry a day refund policy. Nor have we found any mention of such an extended refund period in any of our recorded calls or webinars Therefore, while we are grateful for the customer's business and disappointed to become aware of their frustration, for multiple reasons, we do not believe a refund is warranted in this case

Complaint: ***
I am rejecting this response because: That's not what the linked refund policy stated at the time I registered When I registered, the refund link stated days. I made a note of it (days) and marked it off on my calendar so I could consider the material. Unfortunately, I don't have access to the siregistration links. These links are fluid, could easily be changed or incorrectly linked I submitted my request for a refund well within the day mark
Sincerely,
*** ***

The customer purchased the "RAP Course" which has a Day Refund Policy.? Please find the pdf documents attached.? Or click here to view the sales page (refund policy listed towards the bottom of the page).? ? This page indicates the price paid for the course, as well as the
day refund policy and the homework requirements as part of the refund policy? The customer requested a refund outside of days and did not submit homework.? The only two requirements of the refund policy? We do offer a day refund policy with some of our products/courses, but the course purchased in this case has a day refund policy.? As a business, we reserve the right to offer different refund periods for different products? However, none of our products/courses carry a day refund policy.? Nor have we found any mention of such an extended refund period in any of our recorded calls or webinars? Therefore, while we are grateful for the customer's business and disappointed to become aware of their frustration, for multiple reasons, we do not believe a refund is warranted in this case

Our refund policy for Ms *** *** purchase is as follows: ? WHAT IF I DON’T LIKE IT, I’M NOT SATISFIED, OR I’M SEEING NO RESULTS? Because I am fully committed to helping you change your relationship and your life, I want to offer you this 100% money back guaranteeYou have days from
the date of purchase to test out the courseIf you do the work and don’t feel that I’ve delivered on my promise, I’ll happily refund 100% of your moneyHowever… Important: To be eligible for a refund, I require your completed homework from the first three classes, as well as a written description of the changes you were making and the results you gotThis means you must apply my teachings to your life and your relationshipsI know that if you do, you’ll get resultsBut If you do the work and don’t get value, then I don’t deserve your money and I’ll cheerfully refund you 100% of your tuitionI do this because I’m looking for serious and committed students onlyI take my learning environment seriously and maintain a very high standard of truth, integrity, encouragement, and inspired, action-oriented learningOur refund policy is disclosed at the time of purchase.? ? There are only two requirements for a refund.? ? The day time frame (for this particular product) and completed homework.? ? Essentially, if the customer has fully participated in the course and still experiences no value, we provide a refund.? ? And while refund requests are rare, we have happily provided 100% refunds to customers who have met both refund requirements in the past.? ? However, in this case, the customer did not initially submit homework and once it was finally submitted (in the process of requesting a refund) it was far from complete.? ? ? The Relationship School takes pride in supporting all of our products and courses.? ? We take special pride in the hundreds of customers who have completed this particular course and realized the benefits? Therefore, while we are grateful for the customer's business and disappointed to become aware of her frustration, we do not believe a refund is warranted in this case? Please feel free to contact me with any questions or if additional information would be helpful? Thank you! Scott ? Scott R*** Director of Operations

Complaint: [redacted]
I am rejecting this response because:  That's not what the linked refund policy stated at the time I registered.   When I registered, the refund link stated 30 days.  I made a note of it (30 days) and marked it off on my calendar so I could consider the material.  Unfortunately, I don't have access to the sign-up registration links.  These links are fluid,  could easily be changed or incorrectly linked.   I submitted my request for a refund well within the 30 day mark.
Sincerely,
[redacted]