Jazy Frei Plumbing & Heating Inc

I called regarding a frozen ac unitThe company sent out technicians who were not qualified to service freon on unitsThey charged me $to NOT fix the unitI have had to call my home warranty company to come out and fix the problemThey have told me, via a qualified technician that Jazy Frei let all of the freon out of my systemI'm not paying over $to repair the damage done

This company and its owner Chris are and continue to be in violation of how they treat the elderly They state on their website that their services are GUARANTEED This is and Chris the owner states that they cant guarantee services for lifeI told him that the tech told us the air conditioning was warranty is for years Its been years The two year difference is not for LIFE New AC put in by Frei years ago ($4800) Up to this point was working fineThe inside temperature was in excess of degrees as the air wasn't working and the home is for an elderly parent who is disabled and his daughter who is also over They filled the Freon as it had leaked out somewhere or somehow and said it could last months or yearsthey came the bill for over $Apparently Jazy Frei has a total disregard for the senior citizens of the community and they price gouge the senior citizens and taking advantage

12/30/2014 - This review is about the lack of professionalism and irate behavior of the owner, [redacted]. I called Jazzy Frei today to inquire about an issue with our new thermostat that they had come out earlier to check. After speaking with [redacted] about my issue, she stated that she had to check with someone and she would call me back in a few. Well, the owner, [redacted] returned my call and asked me what was going on with my thermostat. I explained to him the situation of all the options for the thermostat not being enabled. He said that he don't know anything about a "more option" button because all his tech did was check the thermostat. It appear that he was trying to start an argument, because he became very rude for no apparent reason. He then accused me of being rude when I called his dispatcher. I asked him to put me on speaker phone, and I asked his dispatcher if I was rude to her and she stated, "No Ma'am". It was very evident that the owner was hyping up his conversation to make nearby listeners believe that I was confrontational on the other end of the phone, but if someone would replay the phone conversation, they would clearly hear [redacted] "ONLY" "being irate. I kept speaking to him kindly despite his obnoxious responses. I was not going to allow his actions to spark a negative reaction out of me, no matter how hard he tried and may have wanted me to argue with him.: ) That's how you beat people like him, by not stooping to their level. : ) We have used their services previously when living in the area, and I was very shocked to receive this type of service and lack of professionalism. My sole purpose for writing this review is to make other customers aware that no matter how loyal of a customer you have been to this company, the owner does not appear to be loyal and respectful to his customers, and can turn on you at a moment's notice. Oh, by the way, he ended by stating that he don't want to do business with us anymore. Little do [redacted] know, after that stunt he pulled, I wouldn't do business with him if he was the only company in town.