JBenson Construction has been the most difficult company to work withThey were always weeks later than when they scheduled their constructionThey switched supervisors mid construction and did not pass on notes so I had to go through everything with them againMy only request was a phone call the day before construction so I could get my dogs out of the house and they never did it once even after reminding themThey tried to double charge me for my additional repairs saying that they "forgot to put it on the first invoice" of which it is clearly there in the exact same amount as the second invoice they sent meTERRIBLE TERRIBLE customer serviceThey did a fine job on the actual construction once it was done
The primary complaint I have with JBenson is their lack of communicationI could never get an accurate update on scheduling or a commitment to completionI was told by my contact at JBenson, when I first allowed my insurance company to bring them in to repair water damage, that they should have my project completed within one monthThe damage occurred on Feb2, and was not substantially complete until May 26th, This was a small job of less than $There are still remaining items incomplete or of poor quality remainingI at this time have hired a second contractor to finish the details I did have the pleasure, after some time passed, to work with one of their employees who really seemed like he wanted to get me taken care of and treated me wellAlas, he could not prevent it from dragging on way too long
JBenson Construction has been the most difficult company to work withThey were always weeks later than when they scheduled their constructionThey switched supervisors mid construction and did not pass on notes so I had to go through everything with them againMy only request was a phone call the day before construction so I could get my dogs out of the house and they never did it once even after reminding themThey tried to double charge me for my additional repairs saying that they "forgot to put it on the first invoice" of which it is clearly there in the exact same amount as the second invoice they sent meTERRIBLE TERRIBLE customer serviceThey did a fine job on the actual construction once it was done
The primary complaint I have with JBenson is their lack of communicationI could never get an accurate update on scheduling or a commitment to completionI was told by my contact at JBenson, when I first allowed my insurance company to bring them in to repair water damage, that they should have my project completed within one monthThe damage occurred on Feb2, and was not substantially complete until May 26th, This was a small job of less than $There are still remaining items incomplete or of poor quality remainingI at this time have hired a second contractor to finish the details I did have the pleasure, after some time passed, to work with one of their employees who really seemed like he wanted to get me taken care of and treated me wellAlas, he could not prevent it from dragging on way too long