JBG Properties

Dear [redacted] ,Thank you for your letter of October 22, and calling attention the parking situation with one of our residentsWe would like you to know that as soon as we received the letter, we made an adjustment to the parking space and blocked off the area to refrain any vehicles from parking in the particular spotOur legal department has reached out to DCs zoning counsel to understand if we're able to make any changes to our current parking setupCustomer satisfaction is most important to us, and we sincerely regret this resident's recent experience with our management office.If you have any questions or concerns, please let me know.Thank you,John SGeneral Manager

[redacted] [redacted] I am rejecting this response because: I am not disputing any form of my contractual responsibilityI am however, disputing what I have been disputing the entire time, and what JBG concurs via email is in dispute is the amount dueI would like this amount to be removed from my credit report, as I do not owe that amount Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  the effort made by JBG is not sufficient.  JBG has simply placed a cone in the parking space so that over sized vehicles do not block the entry; however, resident remove the cone and park there anyhow.  I have photos this as well as have other resident that are willing to come forward witnessing the same occurrence.  The effort is temporary and by no means sufficient.
Regards,
[redacted]

Dear [redacted],Thank you for your letter of October 22, 2015 and calling attention the parking situation with one of our residents. We would like you to know that as soon as we received the letter, we made an adjustment to the parking space and blocked off the area to refrain any...

vehicles from parking in the particular spot. Our legal department has reached out to DCs zoning counsel to understand if we're able to make any changes to our current parking setup. Customer satisfaction is most important to us, and we sincerely regret this resident's recent experience with our management office.If you have any questions or concerns, please let me know.Thank you,
John S. 
General Manager

[redacted]
 [redacted]
I am rejecting this response because: I am not disputing any form of my contractual responsibility. I am however, disputing what I have been disputing the entire time, and what JBG concurs via email is in dispute is the amount due. I would like this amount to be removed from my credit report, as I do not owe that amount. 
Regards,[redacted]

Dear [redacted],Thank you for your letter of October 22, 2015 and calling attention the parking situation with one of our residents. We would like you to know that as soon as we received the letter, we made an adjustment to the parking space and blocked off the area to refrain any vehicles from...

parking in the particular spot. Our legal department has reached out to DCs zoning counsel to understand if we're able to make any changes to our current parking setup. Customer satisfaction is most important to us, and we sincerely regret this resident's recent experience with our management office.If you have any questions or concerns, please let me know.Thank you,John S. General Manager

[redacted]
[redacted]
[redacted] is a former resident who terminated her lease early. Her having terminated her lease early does not free her of the responsibility of the initial lease agreement (as...

was shared in Section 26 Article A of her signed and executed Lease Agreement – attached).  Kira Graves L[redacted] Kind Regards, Collin W