JBL Moving & Storage/Atlas Van Lines

BEWARE! OWNER'S JON & SHERRY L*** ARE UNETHICAL BUSINESS OWNERS AND RUN A FRAUDULANT BUSINESSIF YOU HAVE PROPERTY DAMAGE, PLEASE WRITE A REVIEW AND REPORT IT TO THE Revdex.com, AMSA, ANGIE'S LIST AND MOVING.COM TO PROTECT OTHERS
THEY ARE NO LONGER AGENTS FOR ATLAS VAN LINES YET THEY ADVERTISE THAT THEY ARETHEY MIS-REPRESENT THEIR STORAGE FACILITYTHEY WILL DESTROY YOUR VALUABLES AND TAKE NO RESPONSIBILITY FOR THEMREAD ON TO UNDERSTAND WHY I HAVE WRITTEN THIS
I trusted this business with my life's possessions and they were GROSSLY NEGLIGENT and UNPROFESSIONAL in regards to moving and storageI WAS a loyal customer having used them in 2010, but in the end suffered tens of thousand's of dollars in loss due to careless packing, negligent storage, fees and rent
GROSS NEGLIGENCE, DECEIT & THEFT: Jon L*** instructed his warehouse workers to throw my sofa away when they discovered it was ruined by water after leaving my vaults outside for monthsThey LIED and claimed that the sofa was mis-placedThis sofa was part of a large Roche Bobois sectional that was very expensiveI was informed by Marc W*** that they looked everywhere in their storage facility and just could not find itSince all of my possessions were moved into crates, it was hard to understand how this could possibly happenDid the owner REALLY think that I wouldn't notice my couch was gone??? It's only the largest piece of furniture I had
WATER DAMAGE (see pictures): A mid-century modern family heirloom suffered major water damage and breakageSince I stored my items before moving across country, it was obvious that this cabinet had sat in water and then the water dried creating, cracking, peeling, warping of laminate and water stainsA restoration expert said he could attempt to renovate the piece but it would be expensive and might not look the sameIn addition to this piece, other boxes had suffered water damage which left BLACK MOLD on anything of natural fibers (clothes, rugs, baskets, etc.)Other expensive pieces of furniture were scratched, warped or had bent hinges, all of this costing me to have repaired
UNPROFESSIONAL: I spent hours filling out the claim forms, taking pictures, getting repair estimates and making sure I referenced each item, submitted the document and waited and waited for a responseAtlas was only responsible for the shipping so they attempted to contact JBLThe claims adviser informed me that Jon L*** would not return their calls after weeks of tryingI finally got Marc on the phone and he agreed that the company held responsibility and that the Owner would need to handle it