J.B.L. Realty Inc.

[redacted] OF JBL REALTY ACTED AS MY PROPERTY MANAGER: COLLECTED THE RENT EACH MONTH AND GAVE REGULAR UPDATES ON THE PROPERTY. SHE PLACED HER HANDYMAN IN MY BEACH PROPERTY AND COLLECTED A 15% COMMISSION FOR EACH OF THE THREE YEARS THAT HE RESIDED THERE. I DISCOVERED ON A VISIT THAT THERE WAS AN ADDITIONAL TENANT AND WAS TOLD THE FIRST TENANT HAD EVERY RIGHT TO HAVE A ROOMMATE BUT I'D NEVER BEEN INFORMED OF THE ADDITIONAL PERSON. EVENTUALLY I DISCOVERED A THIRD TENANT WAS RESIDING THERE AND THAT HAD NOT BEEN DISCLOSED TO ME EITHER. WHEN I DECIDED NOT TO RENEW THE LEASE, [redacted] INFORMED ME THAT THE PROPERTY WOULD BE LEFT IN CLEAN AND GOOD CONDITION. THE TENANT MOVED OUT ON FEB. 1ST AND I ARRIVED ON FEB. 2ND TO FIND APPLIANCES BROKEN, FURNITURE MISSING AND IT WAS LEFT IN A FILTHY CONDITION. [redacted] WOULD NOT RETURN PHONE CALLS OR ANSWER THE DOOR WHEN I WENT TO HER OFFICE. WHEN SHE FINALLY DID ANSWER THE PHONE I WAS TOLD THAT IT WAS NOT HER RESPONSIBILITY. WHEN I QUESTIONED HER ON ALL THE UPDATES GIVEN AND THE 15% COMMISSION COLLECTED EACH YEAR I WAS TOLD THAT IT WAS NOT HER RESPONSIBILITY TO VISIT THE PROPERTY AND SHE HAD NEVER DONE SO. WE FEEL THAT WE WERE MISLEAD WITH THE UPDATES GIVEN AND THE COMMISSION COLLECTED WHEN IN FACT SHE WAS NOT LOOKING OUT FOR OUR INTEREST BUT FOR THAT OF HER HANDYMAN/TENANT.