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JC Penney Co Reviews (7)

[redacted] ,Our terms and conditions are clearly stated on our website and can be viewed completely here: http://ahimsadogtraining.com/terms.php This is the part that pertains to your Growly Dog class: Standard Classes and Puppy Day Camp: We can only give a Full Refund or change your registration date if you notify us at least calendar days prior to your first sessionA 50% Refund is available days prior to your sessionNo refunds or date changes will be available after that time.When checking out on our website, it is required that you check a box acknowledging your acceptance of our terms and conditionsCheckout cannot continue without this box being checkedThe instructor, Wynona, also checked in with you the day before class and you indicated that you were going to attendIt wasn’t until two weeks into the four week class that you asked for a refundWe would have been more than happy to help you reschedule or provide a refund had you requested it seven days before the class started.Adriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P:( [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Monday, July 27, 2:PMTo: AdrianeSubject: Re: refund or credit for untaken courses See the problem I'm having is that I've given you $and I've not received anything for that moneyIf we don't reach a resolution I'm apt to call the Revdex.comOn Mon, Jul 27, at 8:AM, Adriane < [redacted] @doggiezen.com> wrote:We’re out of the leashes at the moment, but I’m sure you can find similar ropes at ***Good luck with the training! Adriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Friday, July 24, 2:AMTo: AdrianeSubject: Re: refund or credit for untaken courses Maybe I could just get one of those cool foot leashes you have? *** On Thu, Jul 23, at 10:AM, Adriane < [redacted] @doggiezen.com> wrote:Hi [redacted] , We don’t have playtimes for adult dogs, unfortunately, though you could do a private session with Amber if you have other dogs in mind that you would like to socialize your dogs withAdriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Wednesday, July 22, 5:PMTo: AdrianeSubject: RE: refund or credit for untaken courses More like getting time with other dogs and trainerOn Jul 22, 4:PM, "Adriane" < [redacted] @doggiezen.com> wrote:Hi [redacted] , We do have basic manners classes, is that what you are looking for? http://ahimsadogtraining.com/dd/basic.php Adriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Monday, July 20, 4:PMTo: AdrianeSubject: Re: refund or credit for untaken courses I have been training with a personal trainer for reactivityDo you have regular group classes I could attend instead for general socialization? On Tue, Jun 30, at 11:PM, Adriane < [redacted] @doggiezen.com> wrote:HI [redacted] , For the beginning of the seriesAdriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Tuesday, June 30, 1:PMTo: AdrianeSubject: Re: refund or credit for untaken courses Thanks, is this for the beginning of a series or any given day there's a class? On Sat, Jun 27, at 2:PM, Adriane < [redacted] @doggiezen.com> wrote:Hi [redacted] , Did you attend Fear and Aggression 101? I can put you into a Growly Dog class if it is not full the day before it startsPlease check the schedule and contact me if you see one that works for you as it does happen occasionally Adriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Wednesday, June 24, 4:PMTo: AdrianeCc: AhimsaSubject: Re: refund or credit for untaken courses I did see thatCould I receive credit or a partial refund? ** On Wed, Jun 24, at 3:PM, Adriane < [redacted] @doggiezen.com> wrote:Hi [redacted] , Unfortunately we can only give full refunds if we are notified seven days before the class beginsYou may read more about our terms and conditions here: http://ahimsadogtraining.com/terms.php Only good things, Adriane V [redacted] , CTP Ahimsa Dog Training, LLC [redacted] Seattle, WA P [redacted] F [redacted] http://DoggieZen.com From: [redacted] [mailto: [redacted] @gmail.com] Sent: Tuesday, June 23, 5:PMTo: ***@doggiezen.comSubject: refund or credit for untaken courses Hi ThereI registered for Aggression but work schedule changed and I couldn't make the available times workIs it possible for me to get credit or a refund? I attended none of the classes [redacted] *** ________________________________________

Complaint: ***
I am rejecting this response because:The business' response is based on statements that are patently and misleading AND I have the emails to prove it FIRST, I did NOT attend any classes whatsoever, including the first one Instead, upon arrival minutes early to the first class, the instructor: A) immediately determined that the upcoming class was wholly inappropriate for my puppy because she was way too small and absolutely terrified; (B) told me that the "Baby" class on Sunday might be a better fit, although it too might not be (she also said that she didn't know why I hadn't been placed in the Baby class to start with); (C) assured me that I wouldn't be charged for that first class So, I watched the first approximately minutes of the class (saw only part of the intro play time) with my puppy safely in her crate SECOND, when I got home that night, I accessed the business website and "swapped" my next class (because it wasn't appropriate) for the Baby class on Sunday THIRD, several hours before the Sunday class, I called the business but got no answer, so I sent an email stating that I was having reservations about attending the other class for safety reasons and that I'd just like a full refund of my money since we were moving in a couple of weeks--and thus couldn't just wait for my puppy to grow to attend classes (which I'd disclosed prior to enrollment with ***).FOURTH, in response to my email, Wynona emailed instructing me NOT to attend the recommended Baby class, but to return to the SAME class that was already deemed inappropriate by another instructor At that point, I reiterated my request for a full refund.FIFTH and perhaps most significantly, in my initial phone conversation with Adriane to sign up for classes, I disclosed my concerns: (1) that my puppy was only weeks old, (2) that my puppy was tiny, weighing less than LB, and (3) that we were moving out-of-state in weeks Adriane assured me that my puppy's age and size wouldn't be a problem, and she allowed me to sign up for multiple classes a week (rather than the standard per week, so that we could fit all the classes in before moving)I got nothing for my money The business was unable to provide safe and appropriate classes for my extremely tiny puppy, contrary to its promise to do so in light of my circumstances (tiny 1-LB 8-week old puppy, who was moving in weeks), which were fully disclosed to and known by the business before taking my money
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:The business' response is based on statements that are patently and misleading AND I have the emails to prove it FIRST, I did NOT attend any classes whatsoever, including the first one Instead, upon arrival minutes early to the first class, the instructor: A) immediately determined that the upcoming class was wholly inappropriate for my puppy because she was way too small and absolutely terrified; (B) told me that the "Baby" class on Sunday might be a better fit, although it too might not be (she also said that she didn't know why I hadn't been placed in the Baby class to start with); (C) assured me that I wouldn't be charged for that first class So, I watched the first approximately minutes of the class (saw only part of the intro play time) with my puppy safely in her crate SECOND, when I got home that night, I accessed the business website and "swapped" my next class (because it wasn't appropriate) for the Baby class on Sunday THIRD, several hours before the Sunday class, I called the business but got no answer, so I sent an email stating that I was having reservations about attending the other class for safety reasons and that I'd just like a full refund of my money since we were moving in a couple of weeks--and thus couldn't just wait for my puppy to grow to attend classes (which I'd disclosed prior to enrollment with ***).FOURTH, in response to my email, Wynona emailed instructing me NOT to attend the recommended Baby class, but to return to the SAME class that was already deemed inappropriate by another instructor At that point, I reiterated my request for a full refund.FIFTH and perhaps most significantly, in my initial phone conversation with Adriane to sign up for classes, I disclosed my concerns: (1) that my puppy was only weeks old, (2) that my puppy was tiny, weighing less than LB, and (3) that we were moving out-of-state in weeks Adriane assured me that my puppy's age and size wouldn't be a problem, and she allowed me to sign up for multiple classes a week (rather than the standard per week, so that we could fit all the classes in before moving)I got nothing for my money The business was unable to provide safe and appropriate classes for my extremely tiny puppy, contrary to its promise to do so in light of my circumstances (tiny 1-LB 8-week old puppy, who was moving in weeks), which were fully disclosed to and known by the business before taking my money
Sincerely,
*** ***

Subject: Re: Revdex.com COMPLAINT # *** *** *** VS AHIMSA DOG TRAINING LLCHi ***,*** went to one class and stayed for the class but the instructor advised her that the baby puppy class could be a better fit for future classes*** then made a reservation in the baby puppy class and kept her
reservation in the small breed class on SundaysI assured her that the small breed class on Sundays (which I teach so I know the pups) was a good fitShe cancelled class only a few hours before saying that she was moving soon. According to our cancellation policy I could have charged her for classes but I only charged her for the one class that she chose not to attendIf *** had not wanted the classes on Sunday she could have logged in and unreserved them herself up to hours in advanceOur system is very flexible and clients can manage their own reservations in rolling admissions classesThere is even a reminder email before every class with a link so that people can unreserve the class if it does not work for them.I have our exchange in email and can send it to you if that would be helpful.Best,Wynona

Subject: Re: Revdex.com COMPLAINT # *** *** *** VS AHIMSA DOG TRAINING LLCHi ***,*** went to one class and stayed for the class but the instructor advised her that the baby puppy class could be a better fit for future classes*** then made a reservation in the baby puppy class and kept her
reservation in the small breed class on SundaysI assured her that the small breed class on Sundays (which I teach so I know the pups) was a good fitShe cancelled class only a few hours before saying that she was moving soon. According to our cancellation policy I could have charged her for classes but I only charged her for the one class that she chose not to attendIf *** had not wanted the classes on Sunday she could have logged in and unreserved them herself up to hours in advanceOur system is very flexible and clients can manage their own reservations in rolling admissions classesThere is even a reminder email before every class with a link so that people can unreserve the class if it does not work for them.I have our exchange in email and can send it to you if that would be helpful.Best,Wynona

***,Our terms and conditions are clearly stated on our website and can be viewed completely here: http://ahimsadogtraining.com/terms.php This is the part that pertains to your Growly Dog class: Standard Classes and Puppy Day Camp: We can only give a Full Refund or change your registration date
if you notify us at least calendar days prior to your first sessionA 50% Refund is available days prior to your sessionNo refunds or date changes will be available after that time.When checking out on our website, it is required that you check a box acknowledging your acceptance of our terms and conditionsCheckout cannot continue without this box being checked.? The instructor, Wynona, also checked in with you the day before class and you indicated that you were going to attendIt wasn’t until two weeks into the four week class that you asked for a refundWe would have been more than happy to help you reschedule or provide a refund had you requested it seven days before the class started.Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P:(*** ***? ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? ? From: * *** [mailto:***@gmail.com]? Sent: Monday, July 27, 2:PMTo: AdrianeSubject: Re: refund or credit for untaken courses? See the problem I'm having is that I've given you $and I've not received anything for that moneyIf we don't reach a resolution I'm apt to call the Revdex.com.? On Mon, Jul 27, at 8:AM, Adriane wrote:We’re out of the leashes at the moment, but I’m sure you can find similar ropes at ***Good luck with the training!? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? From: * *** [mailto:***@gmail.com]? Sent: Friday, July 24, 2:AMTo: AdrianeSubject: Re: refund or credit for untaken courses? Maybe I could just get one of those cool foot leashes you have?? ***? On Thu, Jul 23, at 10:AM, Adriane wrote:Hi ***,? We don’t have playtimes for adult dogs, unfortunately, though you could do a private session with Amber if you have other dogs in mind that you would like to socialize your dogs with.? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? From: * *** [mailto:***@gmail.com]? Sent: Wednesday, July 22, 5:PMTo: AdrianeSubject: RE: refund or credit for untaken courses? More like getting time with other dogs and trainerOn Jul 22, 4:PM, "Adriane" wrote:Hi ***,? We do have basic manners classes, is that what you are looking for? http://ahimsadogtraining.com/dd/basic.php? ? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? ? From: * *** [mailto:***@gmail.com]? Sent: Monday, July 20, 4:PMTo: AdrianeSubject: Re: refund or credit for untaken courses? I have been training with a personal trainer for reactivityDo you have regular group classes I could attend instead for general socialization?? On Tue, Jun 30, at 11:PM, Adriane wrote:HI ***,? For the beginning of the series.? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? From: * *** [mailto:***@gmail.com]? Sent: Tuesday, June 30, 1:PMTo: AdrianeSubject: Re: refund or credit for untaken courses? Thanks, is this for the beginning of a series or any given day there's a class?? On Sat, Jun 27, at 2:PM, Adriane wrote:Hi ***,? Did you attend Fear and Aggression 101? I can put you into a Growly Dog class if it is not full the day before it startsPlease check the schedule and contact me if you see one that works for you as it does happen occasionally.? ? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? From: * *** [mailto:***@gmail.com]? Sent: Wednesday, June 24, 4:PMTo: AdrianeCc: AhimsaSubject: Re: refund or credit for untaken courses? I did see thatCould I receive credit or a partial refund?? **? On Wed, Jun 24, at 3:PM, Adriane wrote:Hi ***,? Unfortunately we can only give full refunds if we are notified seven days before the class beginsYou may read more about our terms and conditions here: http://ahimsadogtraining.com/terms.php? Only good things,? Adriane V***, CTP? Ahimsa Dog Training, LLC*** ** *** *** *** ** Seattle, WA 98107? P*** *** ? F* *** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? http://DoggieZen.com? From: * *** [mailto:***@gmail.com]? Sent: Tuesday, June 23, 5:PMTo: ***@doggiezen.comSubject: refund or credit for untaken courses? Hi ThereI registered for ? Aggression but work schedule changed and I couldn't make the available times workIs it possible for me to get credit or a refund? I attended none of the classes.? *** ***? ? ________________________________________

[redacted],Our terms and conditions are clearly stated on our website and can be viewed completely here: http://ahimsadogtraining.com/terms.php This is the part that pertains to your Growly Dog class: Standard Classes and Puppy Day Camp: We can only give a Full Refund or change your registration date...

if you notify us at least 7 calendar days prior to your first session. A 50% Refund is available 2 days prior to your session. No refunds or date changes will be available after that time.When checking out on our website, it is required that you check a box acknowledging your acceptance of our terms and conditions. Checkout cannot continue without this box being checked. The instructor, Wynona, also checked in with you the day before class and you indicated that you were going to attend. It wasn’t until two weeks into the four week class that you asked for a refund. We would have been more than happy to help you reschedule or provide a refund had you requested it seven days before the class started.Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P:([redacted]  F[redacted]                                         ... [redacted] [mailto:[redacted]@gmail.com] Sent: Monday, July 27, 2015 2:44 PMTo: AdrianeSubject: Re: refund or credit for untaken courses See the problem I'm having is that I've given you $200 and I've not received anything for that money. If we don't reach a resolution I'm apt to call the Revdex.com. On Mon, Jul 27, 2015 at 8:42 AM, Adriane wrote:We’re out of the leashes at the moment, but I’m sure you can find similar ropes at [redacted]. Good luck with the training! Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com From: [redacted] [mailto:[redacted]@gmail.com] Sent: Friday, July 24, 2015 2:03 AMTo: AdrianeSubject: Re: refund or credit for untaken courses Maybe I could just get one of those cool 15 foot leashes you have? [redacted] On Thu, Jul 23, 2015 at 10:27 AM, Adriane wrote:Hi [redacted], We don’t have playtimes for adult dogs, unfortunately, though you could do a private session with Amber if you have other dogs in mind that you would like to socialize your dogs with. Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com From: [redacted] [mailto:[redacted]@gmail.com] Sent: Wednesday, July 22, 2015 5:21 PMTo: AdrianeSubject: RE: refund or credit for untaken courses More like getting time with other dogs and trainerOn Jul 22, 2015 4:50 PM, "Adriane" wrote:Hi [redacted], We do have basic manners classes, is that what you are looking for? http://ahimsadogtraining.com/dd/basic.php  Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com  From: [redacted] [mailto:[redacted]@gmail.com] Sent: Monday, July 20, 2015 4:49 PMTo: AdrianeSubject: Re: refund or credit for untaken courses I have been training with a personal trainer for reactivity. Do you have regular group classes I could attend instead for general socialization? On Tue, Jun 30, 2015 at 11:38 PM, Adriane wrote:HI [redacted], For the beginning of the series. Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com From: [redacted] [mailto:[redacted]@gmail.com] Sent: Tuesday, June 30, 2015 1:23 PMTo: AdrianeSubject: Re: refund or credit for untaken courses Thanks, is this for the beginning of a series or any given day there's a class? On Sat, Jun 27, 2015 at 2:51 PM, Adriane wrote:Hi [redacted], Did you attend Fear and Aggression 101? I can put you into a Growly Dog class if it is not full the day before it starts. Please check the schedule and contact me if you see one that works for you as it does happen occasionally.  Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com From: [redacted] [mailto:[redacted]@gmail.com] Sent: Wednesday, June 24, 2015 4:54 PMTo: AdrianeCc: AhimsaSubject: Re: refund or credit for untaken courses I did see that. Could I receive credit or a partial refund? ** On Wed, Jun 24, 2015 at 3:38 PM, Adriane wrote:Hi [redacted], Unfortunately we can only give full refunds if we are notified seven days before the class begins. You may read more about our terms and conditions here: http://ahimsadogtraining.com/terms.php Only good things, Adriane V[redacted], CTP Ahimsa Dog Training, LLC[redacted] Seattle, WA 98107 P[redacted]  F[redacted]                                                                                http://DoggieZen.com From: [redacted] [mailto:[redacted]@gmail.com] Sent: Tuesday, June 23, 2015 5:19 PMTo: [redacted]@doggiezen.comSubject: refund or credit for untaken courses Hi There. I registered for  Aggression 101 but work schedule changed and I couldn't make the available times work. Is it possible for me to get credit or a refund? I attended none of the classes. [redacted]  ________________________________________

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Address: 4601 E Main St, Farmington, New Mexico, United States, 87401

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