Thank you for notifying JC Taylor f Foremost Insurance Company of the concerns presented to the Revdex.com by [redacted] on April 22, We appreciate the opportunity to respond to his inquiries.On March 3, a new application and check arrived at the JC Taylor office and was entered into the New Business Tracking system.On March 3, an email was sent to [redacted] *** requesting a Copy of the declarations page from his personal auto policyA review of the application found the vehicle [redacted] Was trying to insure was registered in Alabama and he was trying to purchase a Washington policy to Cover the vehicle [redacted] responded to our email advising he keeps the information in his car and will that sufficeWe advised the paperwork needs to show coverage, limits and insured name and address.The application was then placed in our pending file until receipt of the requested informationWe did not hear from [redacted] until April 6, 2017.On April 6, [redacted] called our JC Taylor office and requested we return all paperwork and his check for $At that time all paperwork and his check were returned to [redacted] at the address on the application; [redacted] We thank you for your time and attention to this matterWe apologize for any inconvenience this caused [redacted] ***If we can be of any further assistance, please contact me by email at [redacted] James L [redacted]
In response to your letter of January 20, I have attached the following information:"Copy of your letter of 1-20-???? of complaint“ Copy of check cashed by [redacted] for $543.66The check was cashed on 1-20-Should you require any additional information please do not hesitate to contact me at ###-###-####Ext-or email at [redacted] .Joseph JB***
I sent in an application and check on 10/1/for insurance coverage on a vehicle I recently purchasedAfter numerous exchanges with the company and completing the same request times over, I heard nothing from the companyI e-mailed the company weekly asking to confirm coverage and heard nothingI also called the company and continuously received voice mail, upon which I left messages and received no responseAfter six weeks (11/23/15), I called the owner Robert W [redacted] and spoke with him personally regarding my experience and inquiring whether I had coverage or notHe advised that the reason I hadn't been receiving responses from the customer service was that he had been out for the last few daysI indicated that this had been going on for six weeks, he then asked if I had completed all the paperwork, which I had done numerous times, in addition to redundant responses through e-mailMrW [redacted] said he would get back to meAs of 12/4/15, I have not received a response to my e-mails and no call backs from customer service or MrW [redacted] If this is how they treat people when they are trying to get their business, how do they treat them after they have their businessWill this be the same type of service I can expect if I unfortunately need to file a claim?
September 22, 2015In response to your letter of September 18, please note that we have responded to the state of SC and reinstated coverage for the gap in coverage as requested by the complainantI believe this meets his request, Should you require any additional information please do not hesitate to contact me at ###-###-####Ext- ***.Sincerely,Joseph B
Thank you for notifying JC Taylor f Foremost Insurance Company of the concerns presented to the Revdex.com by [redacted] on April 22, We appreciate the opportunity to respond to his inquiries.On March 3, a new application and check arrived at the JC Taylor office and was entered into the New Business Tracking system.On March 3, an email was sent to [redacted] *** requesting a Copy of the declarations page from his personal auto policyA review of the application found the vehicle [redacted] Was trying to insure was registered in Alabama and he was trying to purchase a Washington policy to Cover the vehicle [redacted] responded to our email advising he keeps the information in his car and will that sufficeWe advised the paperwork needs to show coverage, limits and insured name and address.The application was then placed in our pending file until receipt of the requested informationWe did not hear from [redacted] until April 6, 2017.On April 6, [redacted] called our JC Taylor office and requested we return all paperwork and his check for $At that time all paperwork and his check were returned to [redacted] at the address on the application; [redacted] We thank you for your time and attention to this matterWe apologize for any inconvenience this caused [redacted] ***If we can be of any further assistance, please contact me by email at [redacted] James L [redacted]
In response to your letter of January 20, I have attached the following information:"Copy of your letter of 1-20-???? of complaint“ Copy of check cashed by [redacted] for $543.66The check was cashed on 1-20-Should you require any additional information please do not hesitate to contact me at ###-###-####Ext-or email at [redacted] .Joseph JB***
I sent in an application and check on 10/1/for insurance coverage on a vehicle I recently purchasedAfter numerous exchanges with the company and completing the same request times over, I heard nothing from the companyI e-mailed the company weekly asking to confirm coverage and heard nothingI also called the company and continuously received voice mail, upon which I left messages and received no responseAfter six weeks (11/23/15), I called the owner Robert W [redacted] and spoke with him personally regarding my experience and inquiring whether I had coverage or notHe advised that the reason I hadn't been receiving responses from the customer service was that he had been out for the last few daysI indicated that this had been going on for six weeks, he then asked if I had completed all the paperwork, which I had done numerous times, in addition to redundant responses through e-mailMrW [redacted] said he would get back to meAs of 12/4/15, I have not received a response to my e-mails and no call backs from customer service or MrW [redacted] If this is how they treat people when they are trying to get their business, how do they treat them after they have their businessWill this be the same type of service I can expect if I unfortunately need to file a claim?
September 22, 2015In response to your letter of September 18, please note that we have responded to the state of SC and reinstated coverage for the gap in coverage as requested by the complainantI believe this meets his request, Should you require any additional information please do not hesitate to contact me at ###-###-####Ext- ***.Sincerely,Joseph B