Dear Maureen: I am responding to the complaint made by [redacted] Mr [redacted] entered into a contract with us in November upon the measure we needed to change a window due to manufacturing constraints The customer after going back and forth did not decide on the window until December 1st Clients are always advised windows take to weeks once the order is placed Mr [redacted] 's windows just came in on December 28, during the holiday season Last week jobs were cancelled due to the snow therefore, we are completing last weeks jobs this week We will pull Mr [redacted] 's file and see when it will be possible to do his windows weather permittingPlease feel free to contact me with any questions or concernsBest Regards, Faith T [redacted] VP JC Tonnotti Window Company
Dear Maureen: I am responding to the complaint made by [redacted] Mr [redacted] entered into a contract with us in November upon the measure we needed to change a window due to manufacturing constraints The customer after going back and forth did not decide on the window until December 1st Clients are always advised windows take to weeks once the order is placed Mr [redacted] 's windows just came in on December 28, during the holiday season Last week jobs were cancelled due to the snow therefore, we are completing last weeks jobs this week We will pull Mr [redacted] 's file and see when it will be possible to do his windows weather permittingPlease feel free to contact me with any questions or concernsBest Regards, Faith T [redacted] VP JC Tonnotti Window Company