JCConstruction

My mom and I did go to Toyota, I did in fact have several conversations with kim at customer relations However she is incorrect on several points and was not there for the conversation, that being said it was my mom, my girlfriend, myself and sam, Sam suggested just as I stated in my letter that we come back the next day, no credit score was discussed, I can not talk about what he assumed I can tell you that he was trying to roll in an amount to a new vehicle that I did not agree with, and that is why I asked if they could unwind the deal due to the advertising of a certified pre owned toyota, which he declined to do, he would only let us out of this questionably safe vehicle if I agreed to pay for the balance owed and they kept the new tires that I had just bought for 812.00, I was simply out the cost of the alignment and tires I called Toyota and as a consumer, relied on what I was told by the service mgr of the time,(was advised by kim he was let go), I also told kim there was no way I could go thru 2/of inch in tire tread in miles (per kims paperwork she sent was the car was traded on 8/11/mileage of 26005, I bought the car on 9/03/ Sam said on more than one occasion he did like to use the term "as good as it gets, but you know" I left this leaving this large dealership feeling cheated is hardly the way any consumer should feel, when I told kim about issues, while being checked for the 3rd issue, even Kim said she hoped this would be the last issue I had, due to having the car days This very large dealership should and could have done the right thing, when I told them I was not okay with them shimming up the rear end on a car I would be paying on for years, I could not have turned it in this way and it would have gone on carfax compounding the safety of not only me but whom ever bought the vehicle and would have reflected on a carfax When Sam was discussing the possibility of turning in of a vehicle, for another we were discussing the amount I would have to roll in, that was before any discussing of credit reports which could have been run, instead of the hypothetical kim claims he was working with This is a dealership who has access to fax and figures I did receive a check for toward the tires I bought this was when I was actually keeping the car, not not for when I turning it in, Toyota could sell this vehicle again and make additional money on the car, while I paid a residual out of obligation so I was not stuck with an unsafe lemon of a vehicle