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J.CTonnotti Window Co

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J.CTonnotti Window Co Reviews (3)

We have been doing business with J C Tonnotti since or soThey have done all of our windows, vinyl siding, gutters and downspouts, and many indoor projects as well such as pocket door, all new molding around doors and windows, crown molding and refinished wood floorsAll of their crew members have been very professional and have always cleaned up after themselvesTheir work is always impeccableWe recommend them often and we continue to do business with them whenever we need something done

Our screen door was damaged by the installers I called their main office the same day and have called several times since and the screen door still has not been repaired The office is still giving me the run around as to when they will fix itFurther, the isntallers left a huge mess in the driveway, saw dust was everywhere They left old screws all around where the window was replaced where my kids play I even found a screw in my garbage disposal

Our sales representative did a quote for window installation for the client aforementioned back on October 28, He is fairly new to our company and didn’t take into consideration the distance of travel for us to install the windows in a timely fashion, as we are over an hour away from [redacted] Our policy for accepting window installations an hour away is a window minimum and this install was for less than windowsHowever, we were determined to make this workInitially, we tried to accommodate this installation by sending an installer, who lives near the area, to fit this into his scheduleIn the meantime, no monies were taken for deposit because we wanted to ensure that we could in fact get Mr [redacted] into our scheduleBut to our dismay, our installer’s current schedule could not get him in the area anytime soonAs a result, we felt that it was in the best interest of the client and ourselves to decline serviceOn one had, the customer waited until December to contact us, but we realize that should have communicated this soonerWe were honestly trying to find an alternative way to accommodate this installWe sincerely apologize for any inconvenience this may have caused Miriam F [redacted] Office Manager J.CTonnotti Window Company

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