Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI appreciate you taking the time to review my complaint and investigate the situation further I still maintain my position that the online "pricing" was advertising and that their lack of knowledge to the website issue was "convenient' on their part I did wait for a response which they were in no hurry to get back to me on The part of the email she forgot to attach is the part where she mentioned that she would've agreed with me and honored my order placed online had I not called in I have copied and pasted this response from her below I do not wish to press this matter any further (as the fundraiser is tomorrow and I still do not have any shirts), but hopefully they will watch how they respond to customers and give better service in the future so this conflict does not happen again ***, The refund has been processed Again, I apologize for the confusion Had we not discussed the issue with you on the phone, we most certainly would have agreed with you Thank you, Jennifer F [redacted] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI appreciate you taking the time to review my complaint and investigate the situation further I still maintain my position that the online "pricing" was advertising and that their lack of knowledge to the website issue was "convenient' on their part I did wait for a response which they were in no hurry to get back to me on The part of the email she forgot to attach is the part where she mentioned that she would've agreed with me and honored my order placed online had I not called in I have copied and pasted this response from her below I do not wish to press this matter any further (as the fundraiser is tomorrow and I still do not have any shirts), but hopefully they will watch how they respond to customers and give better service in the future so this conflict does not happen again ***, The refund has been processed Again, I apologize for the confusion Had we not discussed the issue with you on the phone, we most certainly would have agreed with you Thank you, Jennifer F [redacted] Regards, [redacted]