Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Please forward to JD Byrider I have done regular maintenance with my vehicle, including visits to JD Byrider for other vehicle issuesThe first visits my vehicle was seen for were actually all related to the issue I had when I first purchased it, a leak in some type of gas vent, on this day they just reset the check engine light instead of doing any workOn the subsequent three visits I was told that it was my fault for not tightening the gas cap after filling up, and that it would reset itselfIt wasn't until the 4th visit, when I refused to leave the shop until something was actually done, that they discovered the leakThe 5th visit was when my battery died after less than three months of ownershipThe 6th visit was when the vehicle was towed in due to an extreme gas leak; despite me saying on previous vehicles I smelled gas each timeI live over a minute drive from JD Brydider I do not go there for something as simple as an oil change, which is what they consider routine maintenanceIt is not cost efficient for myself once the cost of gas is factored, nor time efficient as I have found a service center that does a great job with my car and if needed does provide loanersI would like to bring my car into service at JD Byrider to deal with the multitude of issues it is having, but would need a better timeline than "we will get to it"When they give a day time span that means I have days I will either have to miss work, as I live and work in different counties, or I will have to find a friend to take me or rent a carIf the service department could take a few minutes to call and arrange a time to have me bring the car that would be a start to resolving this issue Regards, [redacted] ***
If Ms [redacted] is currently experiencing any mechanical issues with her vehicle, it is recommended that she contact the service center to schedule an appointment The service center has been unaware of any further/ongoing issues since management last spoke with Ms***.Thanks,J.DByrider Customer Service
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Please forward to JD Byrider I have done regular maintenance with my vehicle, including visits to JD Byrider for other vehicle issuesThe first visits my vehicle was seen for were actually all related to the issue I had when I first purchased it, a leak in some type of gas vent, on this day they just reset the check engine light instead of doing any workOn the subsequent three visits I was told that it was my fault for not tightening the gas cap after filling up, and that it would reset itselfIt wasn't until the 4th visit, when I refused to leave the shop until something was actually done, that they discovered the leakThe 5th visit was when my battery died after less than three months of ownershipThe 6th visit was when the vehicle was towed in due to an extreme gas leak; despite me saying on previous vehicles I smelled gas each timeI live over a minute drive from JD Brydider I do not go there for something as simple as an oil change, which is what they consider routine maintenanceIt is not cost efficient for myself once the cost of gas is factored, nor time efficient as I have found a service center that does a great job with my car and if needed does provide loanersI would like to bring my car into service at JD Byrider to deal with the multitude of issues it is having, but would need a better timeline than "we will get to it"When they give a day time span that means I have days I will either have to miss work, as I live and work in different counties, or I will have to find a friend to take me or rent a carIf the service department could take a few minutes to call and arrange a time to have me bring the car that would be a start to resolving this issue Regards, [redacted] ***
If Ms [redacted] is currently experiencing any mechanical issues with her vehicle, it is recommended that she contact the service center to schedule an appointment The service center has been unaware of any further/ongoing issues since management last spoke with Ms***.Thanks,J.DByrider Customer Service