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JD'S CLEANING SERVICES LLC

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Reviews JD'S CLEANING SERVICES LLC

JD'S CLEANING SERVICES LLC Reviews (4)

The issue can be resolved very easily. We will refinish the tables any time that is suitable to the ***.Thanks,*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I'm sorry but we can not have you do anymore work for us because you falsified your insurance certificate saying you were insured when actually you were not insuredYou broke the law
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First off, the decision to do it inside was the sub contractor that *** had do the work and they clearly did not want to reschedule the workThis is not the hotels profession and we are not experts in the restoration fieldThe subcontractor that *** chose to do the work assured us that it is completely safe to do the work inside and that the smell would be very smallIt will not pose a health hazardI showed them the room where they could do the work and they said it had plenty of ventilation because the door goes to the outsideWe agreed because the so called professionals said it would be "SAFE".Second, *** states we should of provided a suitable space to do the work indoorsWell if you read the MSDS sheets, it clearly states that the chemicals used should never be used indoorsIts for outdoor use onlyI did not find that information out until after the conference side had to be evacuated due to the odorThats when I informed the subcontractor that they needed to stop and he said we are finished anywaysWe've had multiple guest who complained of being sick and one had to go to the hospitalThird, they sent us a forged copy of their insurance stating they had insurance at the time of service when they really did notThe last time I check that is illegal and is fraudWe couldn't even have them back if we wanted too because of that.Lastly, that is why the property is asking for a refundThe work is not complete and they broke the law by sending us a copy of insurance, knowing they were not insured at the time.I can provide all documentation by via email if needed
Regards,
*** ***

The day we did the work it was raining.We were going to finish the tables outside, to prevent the odor from staying in the area.Since we could not do the work outsidethey should have provided a suitable space.They let us do the work in a small room with not much ventilation.Nothing was said at the
time.I went to the hotel to check on the work and found out that the tables were not properly finished.I told them that we would come back and rectify the situation.That offer is still valid.We always stand by our work.Thank you,*** ** ***

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