Sign in

J.DByrider - Rockford

Sharing is caring! Have something to share about J.DByrider - Rockford? Use RevDex to write a review
Reviews J.DByrider - Rockford

J.DByrider - Rockford Reviews (1)

In the case of [redacted] , we have reviewed this matter with the full cooperation of the J.DByrider/ [redacted] franchise in question Ms [redacted] is upset regarding her vehicle As a result, she is requesting a refundMs [redacted] purchased a [redacted] on June 2, from the J.DByrider franchise located in Rockford, IL The vehicle is covered by a month or 30,mile limited warranty which mainly covers the major components of the power trainWhile the J.DByrider franchise understands that dealing with any mechanical issue can be frustrating, a used automobile, like any mechanical device that is subject to wear and tear, will require regular maintenance and repairs in order to ensure its continued use Please understand that the service center has gone above and beyond in the servicing of her vehicle The service center has covered a number of repairs free ofcharge,and Ms [redacted] was provided with a loaner vehicle as a gesture of goodwill Service records show that there are a number of items on order for the vehicle, and once they arrive they will be installedJ.DByrider strives to achieve the satisfaction of each and every customer The J.DByrider/ [redacted] franchise was sorry to learn of Ms [redacted] ’s dissatisfaction as expressed in her complaint to your office Nevertheless, [redacted] is unable to adhere to her requested resolution Per management, Ms [redacted] has been given the option to trade the vehicle in or return the vehicle and have her contract cancelled To date, she has not responded to the offer At this time, it is recommended that Ms [redacted] contact management at 815- [redacted] to discuss her account/vehicle The J.DByrider/ [redacted] franchise will continue to accommodate Ms [redacted] to the best of their abilities, and hopes to move forward amicably in their relationship with her.Thanks,J.DByrider/ [redacted] Customer Service

Check fields!

Write a review of J.DByrider - Rockford

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

J.DByrider - Rockford Rating

Overall satisfaction rating

Add contact information for J.DByrider - Rockford

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated