JD&G Custom Builders Reviews (1)
JD&G Custom Builders Rating
Description: Construction & Remodeling Services
Address: 9361 Keyser Rd, Nokesville, Virginia, United States, 20181
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Review: Called Jamie F[redacted] at JD&G Custom builders to have a door installed in a hallway. Jamie gave an estimate and we agreed via email to have him proceed. He picked up a check several days later for $1000 (a little more than half of the quoted price). Jamie said he would have the project completed within a week or so. Three weeks later I contacted Jamie to find out what was going on. He said the door was on back order but that he could come start the work and finish it when the door came in. I told him I didn't want to do a simple job like installing a door in stages since this is a place of business. He said he would have the door in a few days and that he could knock it out over the weekend. Several more weeks passed and again I contacted Jamie to find out what the deal was. He said the door had shipped and that it would be a few more days. All communication over the past 9 weeks has originated with me reaching out to him. Well, at this point I told him we no longer wanted to proceed with the project since so much time had passed and my trust in him had eroded. I asked for a refund of the deposit. He pleaded via email to give him a chance to do the job. I reiterated that I wasn't interested in having him do the work any longer and again asked for the deposit back. That was three weeks ago and he simply will not return our $1000.00.Desired Settlement: Refund my deposit of $1000 immediately.