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JDK Construction Reviews (7)

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The contractor provides a photo of wet concrete that doesn’t show the uneven finish and deep impressions.  The photo I provided was taken while I was watering the concrete as instructed. The response does not address the issues. This is still a valid complaint.  
Regards,
[redacted]

Telephone response obtained from the company as follows:The company stated that the consumer moved the forms while the trucks were there and would not allow them to pour the concrete until the forms were to his liking.The company stated that now that there's a slant, there's nothing that they can...

do.The company stated that they are willing to stain the concrete to the consumer's liking or offer to reimburse the consumer if he chooses to hire another reputable company to do the satin.The company stated the cost for reimbursement would have to be reasonable

Business response taken over the phone by Revdex.com staff 12/28/15. Consumer texted him, wants to be reimbursed, probably about $100. Had wanted a piece of concrete cut, had someone else do it for her and is just looking to be reimbursed.  Waiting for the consumer to send a copy of her...

bill.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]Contractor is being untruthful in regards to exact services completed and stating that area was "taped off". The issue has nothing to do with areas of where concrete was placed in regards to old concrete. The issue is with the finish in the new concrete and the deep pockets that retain water for hours. The workmanship is completely unacceptable. Photos supplied to substantiate the claimed made. Contractor. Failed to show up to correct problems on greater than 4 occasions.

Telephone response obtained as follows: The company stated they did poor a concrete patio and was to come back and apply seal. The company stated they will be out on Monday to complete the work.

e-mail message received from the company as follows: Fri, Nov 3, 2017 at 7:05 AMSubject: Re: #[redacted].To: Revdex.com Hi it's Jeff let me know if pic came thru this is pic of job when I left you can sealer and cure,seal can in pic job came out great. After I leave I take off tell every custo.er to watch and water for at least 5 to 6 days [redacted] did not at all water down job. I'll see current pic also.

Business response taken over the phone by Revdex.com staff 1/13/16. Whenever she gets the finishing work done she can send him the bill and he will reimburse her.

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Address: 710 South Railway Street, Whitewood, Saskatchewan, Canada, S0G 5C0

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