Jealousy Auto Detailing, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was told to call his business phone which I did he called me from his cell phone since he was trying so hard to get a date with me was inapprotae towards a woman customer and took advantage of mehis worked was cheap wrong color and actually torn in corner he has given me so many BS stories.I would be afraid to let this man touch my car again he is a snake waiting to attackthere where no signs about refunds......proably put up now !!!!!!! He acted like a low life I knew when I walked in it was going to be bad ........and it was a nitemare!!!!! next step will be small claims court !!!!! Regards, [redacted] ?

The Owner gave Revdex.com permission to receive his business response via phone.The owner said he first spoke with the consumer on 09/07/17, he said this was when he first learned of her dissatisfaction with the work done.He said the consumer left multiple voicemails (after hours on 09/06/17) on his store's telephone number instead of calling the number listed on the detailing flyer he said he placed in her hand and told her to call if there were any issues.He said the consumer said she was very satisfied when she paid for her services, which included full detailing (shampooing of the motor, carpet, headliner, seats and trunk), in addition to the tint work.The owner also said his company has a no refund policy (posted all throughout his store) and he said he told the consumer he would be happy to rectify the situation at a time that works for her but she declined his offer and told him he would never touch her car again.The owner said the consumer asked for his insurance information, but he said the first step of his business's resolution process is to have a chance to make the work right.He said he didn't question what the consumer told him about the tint issue with her vehicle (he said he hires installers to do the work), he said he would be willing to have her car picked up, if she doesn't want to drive it in.The owner said the consumer was given a receipt for her servicing and the receipt did include tax.The owner said he would like to be given the chance to rectify the issue with the consumer's car, he said he told her this multiple times

The Owner gave Revdex.com permission to receive his business response via phone.The owner said he first spoke with the consumer on 09/07/17, he said this was when he first learned of her dissatisfaction with the work done.He said the consumer left multiple voicemails (after hours on 09/06/17) on his
store's telephone number instead of calling the number listed on the detailing flyer he said he placed in her hand and told her to call if there were any issues.He said the consumer said she was very satisfied when she paid for her services, which included full detailing (shampooing of the motor, carpet, headliner, seats and trunk), in addition to the tint work.The owner also said his company has a no refund policy (posted all throughout his store) and he said he told the consumer he would be happy to rectify the situation at a time that works for her but she declined his offer and told him he would never touch her car again.The owner said the consumer asked for his insurance information, but he said the first step of his business's resolution process is to have a chance to make the work right.He said he didn't question what the consumer told him about the tint issue with her vehicle (he said he hires installers to do the work), he said he would be willing to have her car picked up, if she doesn't want to drive it in.The owner said the consumer was given a receipt for her servicing and the receipt did include tax.The owner said he would like to be given the chance to rectify the issue with the consumer's car, he said he told her this multiple times

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was told to call his business phone which I did he called me from his cell phone since he was trying so hard to get a date with me was inapprotae towards a woman customer and took advantage of mehis worked was cheap wrong color and actually torn in corner he has given me so many BS stories.I would be afraid to let this man touch my car again he is a snake waiting to attackthere where no signs about refunds......proably put up now !!!!!!! He acted like a low life I knew when I walked in it was going to be bad ........and it was a nitemare!!!!! next step will be small claims court !!!!!
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was told to call his business phone which I did he called me from his cell phone since he was trying so hard to get a date with me was inapprotae towards a woman customer and took advantage of mehis worked was cheap wrong color and actually torn in corner he has given me so many BS stories.I would be afraid to let this man touch my car again he is a snake waiting to attackthere where no signs about refunds......proably put up now !!!!!!! He acted like a low life I knew when I walked in it was going to be bad ........and it was a nitemare!!!!! next step will be small claims court !!!!!
Regards,
*** ***
?

The Owner gave Revdex.com permission to receive his business response via phone.The owner said he first spoke with the consumer on 09/07/17, he said this was when he first learned of her dissatisfaction with the work done.He said the consumer left multiple voicemails (after hours on 09/06/17) on his...

store's telephone number instead of calling the number listed on the detailing flyer he said he placed in her hand and told her to call if there were any issues.He said the consumer said she was very satisfied when she paid for her services, which included full detailing (shampooing of the motor, carpet, headliner, seats and trunk), in addition to the tint work.The owner also said his company has a no refund policy (posted all throughout his store) and he said he told the consumer he would be happy to rectify the situation at a time that works for her ... but she declined his offer and told him he would never touch her car again.The owner said the consumer asked for his insurance information, but he said the first step of his business's resolution process is to have a chance to make the work right.He said he didn't question what the consumer told him about the tint issue with her vehicle (he said he hires installers to do the work), he said he would be willing to have her car picked up, if she doesn't want to drive it in.The owner said the consumer was given a receipt for her servicing and the receipt did include tax.The owner said he would like to be given the chance to rectify the issue with the consumer's car, he said he told her this multiple times.