DO NOT BUY FROM THEM!!! I made very large purchases from them in the the last year totaling $ The first was a [redacted] nailer which worked fine until it jack-knifed off a roof So I ordered another, here are the facts: - The gun came in an unmarked box with nothing in it but the gun The previous one came in a proper [redacted] manufacturer's box with goggles and other supplies that [redacted] includes in the package Also noted that the gun itself was labelled with a price tag? - When I went to use the gun, I oiled it up and it didn't work and made loud hissing noises - Contacted customer service/sales team and told them my problem and also suggested that I was sent a floor model (which I was not informed of) - First the sales team insisted that [redacted] opened their package and repackaged it before delivery - Then they suggested that maybe it was a display model but got offended because they assumed that I was accusing them of intentionally sending a gun they knew did not work
DO NOT BUY FROM THEM!!! I made very large purchases from them in the the last year totaling $ The first was a [redacted] nailer which worked fine until it jack-knifed off a roof So I ordered another, here are the facts: - The gun came in an unmarked box with nothing in it but the gun The previous one came in a proper [redacted] manufacturer's box with goggles and other supplies that [redacted] includes in the package Also noted that the gun itself was labelled with a price tag? - When I went to use the gun, I oiled it up and it didn't work and made loud hissing noises - Contacted customer service/sales team and told them my problem and also suggested that I was sent a floor model (which I was not informed of) - First the sales team insisted that [redacted] opened their package and repackaged it before delivery - Then they suggested that maybe it was a display model but got offended because they assumed that I was accusing them of intentionally sending a gun they knew did not work