This complaint was resolved shortly after this complaint was filed. The customer purchased a unit about a year and a half ago. It was returned to us three times for repair and each time the unit was water tested and returned. The first time the unit was sent for repair we
installed a new drive motor, the second time we replaced the pump motor, the third time we sent a new power supply. After the power supply was replaced he contacted us again and stated the unit was not working After returning it to us and exhausting all other options for repair the unit was replaced with a brand new unit received on March 13, Please let me know if you need any additional information
This complaint was resolved shortly after this complaint was filed. The customer purchased a unit about a year and a half ago. It was returned to us three times for repair and each time the unit was water tested and returned. The first time the unit was sent for repair we
installed a new drive motor, the second time we replaced the pump motor, the third time we sent a new power supply. After the power supply was replaced he contacted us again and stated the unit was not working After returning it to us and exhausting all other options for repair the unit was replaced with a brand new unit received on March 13, Please let me know if you need any additional information