Jeannie's Stitchery

Phone response - When the jacket was dropped off, said if repair it wouldn't take longIf replacement not ready until fallI called the Monday after drop off and told his wife it would need replacing, she said to do itFast forward to September, his wife called at 2:on 9/7/and I gave her a pickup date of 9/13/At 4:52, he called and I told him I gave his wife the pickup dateThey never showed on 9/13, and then I received this complaint in the mailTo date, they still have not picked up the jacket, yet he says he was in a hurry for it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I had to go buy another jacket because I work in the cooler at walmart and I told them I needed the jacket back as soon as possibleI never said I didn't need it back till fallI don't like how they handled the situationThey never called usWe always had to call themI don't think I should have to pay $for a jacket I waited over months forI'm willing to pay $or $for the repairThank you
Regards,
*** ***

Phone response - When the jacket was dropped off, said if repair it wouldn't take longIf replacement not ready until fallI called the Monday after drop off and told his wife it would need replacing, she said to do itFast forward to September, his wife called at 2:on 9/7/and I gave her
a pickup date of 9/13/At 4:52, he called and I told him I gave his wife the pickup dateThey never showed on 9/13, and then I received this complaint in the mailTo date, they still have not picked up the jacket, yet he says he was in a hurry for it