J.E.C. Landscaping

I called the business and spoke with ***, he said that he has been trying to refund this project but he has to do so with a certified check so that he was a receipt and proof of paymentThe customer wants to refund delivered to her as cash in an envelope in her mailbox, but for business reason the business is unable to do this

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
The customer called our office today to say that no check has been sent to her

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***
I am willing to accept a CERTIFIED CHECK from*** ***. How long should I wait???????

I called the business and spoke with [redacted], he said that he has been trying to refund this project but he has to do so with a certified check so that he was a receipt and proof of payment. The customer wants to refund...

delivered to her as cash in an envelope in her mailbox, but for business reason the business is unable to do this.

Review: I paid material money at first to replace my attic steps. Then he asked for more material money, which I gave him. Then 1/2 labor.It is going on 7 weeks and after many, many phone calls he has not shown up to do the job. I asked for my money to be returned and he refused saying he would be here "next week" to do the job. Next week turned into the following week. After another call he promised to come Thurs evening or by Fri 9 am. I called him at 11 am on Fri and he was "just getting going". I told him I wanted him to return my money. I had also paid him to clean off my roof, when he was doing other things here and he never did that, which I brought to his attention numerous times. My neighbor also gave him substantial material and labor money about the same time for repair of her bathroom floor and commode and he has done the same to her.Desired Settlement: I would like my money refunded

Business

Response:

I called the business and spoke with [redacted], he said that he has been trying to refund this project but he has to do so with a certified check so that he was a receipt and proof of payment. The customer wants to refund delivered to her as cash in an envelope in her mailbox, but for business reason the business is unable to do this.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,

I am willing to accept a CERTIFIED CHECK from[redacted]. How long should I wait???????

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

The customer called our office today to say that no check has been sent to her.

I paid material money at first to replace my attic steps. Then he asked for more material money, which I gave him. Then 1/2 labor.It is going on 7 weeks and after many, many phone calls he has not shown up to do the job. I asked for my money to be returned and he refused saying he would be here "next week" to do the job. Next week turned into the following week. After another call he promised to come Thurs evening or by Fri 9 am. I called him at 11 am on Fri and he was "just getting going". I told him I wanted him to return my money. I had also paid him to clean off my roof, when he was doing other things here and he never did that, which I brought to his attention numerous times. My neighbor also gave him substantial material and labor money about the same time for repair of her bathroom floor and commode and he has done the same to her.