Jeff Burnett Allstate Agency

This letter is in response to complaint ID number [redacted] customer [redacted] ***I have enclosed copies of her renewal documents and billing" Ms***'s policy did increase $a monthShe was advised this was due to a rate increaseAn Automatic installment schedule was mailed on April 20, (see enclosed example 1)Ms***'s statement indicates her renewal was in June The policy term was from May 10th,through November 10, (see enclosed example 2)Her May recurring credit card payment was declinedA letter was mailed on May 12, in regards to the credit card being declined (see enclosed example 3)The policy was terminated as of June 10thPer Allstate underwriting guidelines, to cancel the policy as of renewal date, copies of her current Declaration pages must be providedShe was advised of the following: • Allstate afforded her coverage from May 10, until termination date of June 10, If an incident had occurred, the policy coverages would have applied• We could terminated the policy as of May 10, but she needed to provide proof of current coverageAs of September 11, 2015,proof has not been receivedNeither Mr B[redacted] nor Allstate is trying to scam Ms [redacted] out of moneyThe billing amount due of $is for coverage from May 10, through June 10, Again, this can be resolved by just providing current auto insurance coverage from May 10, If you should have further questions regarding the issues, please feel free to contact us at [redacted] ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

This letter is in response to complaint ID number [redacted] customer [redacted]. I have enclosed copies of her renewal documents and billing" Ms. [redacted]'s policy did increase $95.10 a month. She was advised this was due to a rate increase. An Automatic installment schedule was mailed on April 20,...

2015 (see enclosed example 1). Ms. [redacted]'s statement indicates her renewal was in June 2015. The policy term was from May 10th,2015 through November 10, 2015 (see enclosed example 2). Her May recurring credit card payment was declined. A letter was mailed on May 12, 2015 in regards to the credit card being declined (see enclosed example 3). The policy was terminated as of June 10th. Per Allstate underwriting guidelines, to cancel the policy as of renewal date, copies of her current Declaration pages must be provided. She was advised of the following: • Allstate afforded her coverage from May 10, 2015 until termination date of June 10, 2015. If an incident had occurred, the policy coverages would have applied. • We could terminated the policy as of May 10, 2015 but she needed to provide proof of current coverage. As of September 11, 2015,proof has not been received. Neither Mr B.[redacted] nor Allstate is trying to scam Ms. [redacted] out of money. The billing amount due of $633.34 is for coverage from May 10, 2015 through June 10, 2015. Again, this can be resolved by just providing current auto insurance coverage from May 10, 2015. If you should have further questions regarding the issues, please feel free to contact us at [redacted].
 
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]