I had a great experience with top quality aire..I needed a new furnice in a home .top quality had the best price of the companies I called ..,chris was very professional ,and friendly ,he did a great job ,arrived on time and answered all my questions and told me to call if I had any problems or concerns..I would definately recommend top quality
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] Please see attachments for details of the contract I am seeking a partial reimbursement for the work which Top Quality Aire did not complete I had to hire other contractors to finish the incomplete work Thus far I have spent $to complete the flue installation and the roof flashing I have yet to install the safety shut off valve which is required by code in Illinois I have sustained water damage as a result of the leakage from the flue not being flashed The cost to repair has yet to be estimated In summation I would settle for $1,reimbursement This amount should cover my expenses listed in addition to the floor damage I sustained when the new pump failed to operate causing a large amount of water to leak onto our hardwood floor As I previously mentioned, I would be more than happy to provide any evidence, i.epictures, work orders, etc, if you wish Thank you for your assistance and I wish you and yours a Happy Thanksgiving as well Sincerely, [redacted]
As you can see from pictures *** *** is trying to deceive Top Quality Aire LLCIf you look at scan he sent it clearly shows no signature at bottom of pageBut on our copy's it has his signature where he photo shopped it and removed his signatureBottom of original contract saysThat job was completed with out any damage to unit or customers houseSo I ask please void his claim on me and understand that I would of made right if was my faultWhich again he deceived the Revdex.com and Top Quality Aire LLC
The Contract was Fulfilled and Customer did not want to take my RecommendationAlso made several calls to set up time and customer did not respondI felt like it was on there time onlyAlso when we sent our technician out there,they had fixed the problemSo I am not understanding what is even
going on with thisThe problem was fixedThere was other times we went out there for a thermostat that was not programmed properlyWhich we do not program thermostatsI am not understanding what the problem is because he has heat and had had heat furnace ran with no problems at all
Top Quality Aire did a fantastic job installing my new furnaceChris and his employees got the job done in a timely manner, and I couldn't find a better price
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I'm not sure where we are going with all of this back and forth with the business. Obviously Mr. [redacted] is not going to agree to an amicable solution. His responses have been not only untrue, but also irrational. I will cooperate with Revdex.com to the fullest extent, please advise how I need to proceed to bring this case to a resolution without further delay. Thank you very much, [redacted]
I had a great experience with top quality aire..I needed a new furnice in a home .top quality had the best price of the 4 companies I called ..,chris was very professional ,and friendly ,he did a great job ,arrived on time and answered all my questions and told me to call if I had any problems or concerns..I would definately recommend top quality
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,[redacted]
Please see attachments for details of the contract.
I am seeking a partial reimbursement for the work which Top Quality Aire did not complete. I had to hire other contractors to finish the incomplete work. Thus far I have spent $160.00 to complete the flue installation and the roof flashing. I have yet to install the safety shut off valve which is required by code in Illinois.
I have sustained water damage as a result of the leakage from the flue not being flashed. The cost to repair has yet to be estimated.
In summation I would settle for $1,000.00 reimbursement. This amount should cover my expenses listed in addition to the floor damage I sustained when the new pump failed to operate causing a large amount of water to leak onto our hardwood floor.
As I previously mentioned, I would be more than happy to provide any evidence, i.e. pictures, work orders, etc, if you wish.
Thank you for your assistance and I wish you and yours a Happy Thanksgiving as well.
Sincerely,
[redacted]
I had a great experience with top quality aire..I needed a new furnice in a home .top quality had the best price of the companies I called ..,chris was very professional ,and friendly ,he did a great job ,arrived on time and answered all my questions and told me to call if I had any problems or concerns..I would definately recommend top quality
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] Please see attachments for details of the contract I am seeking a partial reimbursement for the work which Top Quality Aire did not complete I had to hire other contractors to finish the incomplete work Thus far I have spent $to complete the flue installation and the roof flashing I have yet to install the safety shut off valve which is required by code in Illinois I have sustained water damage as a result of the leakage from the flue not being flashed The cost to repair has yet to be estimated In summation I would settle for $1,reimbursement This amount should cover my expenses listed in addition to the floor damage I sustained when the new pump failed to operate causing a large amount of water to leak onto our hardwood floor As I previously mentioned, I would be more than happy to provide any evidence, i.epictures, work orders, etc, if you wish Thank you for your assistance and I wish you and yours a Happy Thanksgiving as well Sincerely, [redacted]
As you can see from pictures *** *** is trying to deceive Top Quality Aire LLCIf you look at scan he sent it clearly shows no signature at bottom of pageBut on our copy's it has his signature where he photo shopped it and removed his signatureBottom of original contract saysThat job was completed with out any damage to unit or customers houseSo I ask please void his claim on me and understand that I would of made right if was my faultWhich again he deceived the Revdex.com and Top Quality Aire LLC
The Contract was Fulfilled and Customer did not want to take my RecommendationAlso made several calls to set up time and customer did not respondI felt like it was on there time onlyAlso when we sent our technician out there,they had fixed the problemSo I am not understanding what is even
going on with thisThe problem was fixedThere was other times we went out there for a thermostat that was not programmed properlyWhich we do not program thermostatsI am not understanding what the problem is because he has heat and had had heat furnace ran with no problems at all
Top Quality Aire did a fantastic job installing my new furnaceChris and his employees got the job done in a timely manner, and I couldn't find a better price
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I'm not sure where we are going with all of this back and forth with the business. Obviously Mr. [redacted] is not going to agree to an amicable solution. His responses have been not only untrue, but also irrational. I will cooperate with Revdex.com to the fullest extent, please advise how I need to proceed to bring this case to a resolution without further delay. Thank you very much, [redacted]
I had a great experience with top quality aire..I needed a new furnice in a home .top quality had the best price of the 4 companies I called ..,chris was very professional ,and friendly ,he did a great job ,arrived on time and answered all my questions and told me to call if I had any problems or concerns..I would definately recommend top quality
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,[redacted]
Please see attachments for details of the contract.
I am seeking a partial reimbursement for the work which Top Quality Aire did not complete. I had to hire other contractors to finish the incomplete work. Thus far I have spent $160.00 to complete the flue installation and the roof flashing. I have yet to install the safety shut off valve which is required by code in Illinois.
I have sustained water damage as a result of the leakage from the flue not being flashed. The cost to repair has yet to be estimated.
In summation I would settle for $1,000.00 reimbursement. This amount should cover my expenses listed in addition to the floor damage I sustained when the new pump failed to operate causing a large amount of water to leak onto our hardwood floor.
As I previously mentioned, I would be more than happy to provide any evidence, i.e. pictures, work orders, etc, if you wish.
Thank you for your assistance and I wish you and yours a Happy Thanksgiving as well.
Sincerely,
[redacted]