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Jeff's Hardwood Flooring

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Reviews Jeff's Hardwood Flooring

Jeff's Hardwood Flooring Reviews (2)

The experience my family and I had with MtHope Cemetery has been nothing short of a nightmareThe representative we worked with was very rude and unconcerned with what we were dealing with regarding the loss of our loved oneOur love one passed in July and it is now September and we are still going back and forth to fix what they messed up and failed to take care of for our familyFrom being happy about us having insurance to telling us we needed to have at least $5,out of pocket to cover the costAlthough we had insurance, we were told to pay in cash, insteadWhat I found out is, our representative did not want to wait for insurance to clear because the quicker we paid the quicker he would get his commissionI asked several times in July to speak with the company manager and I was told that he would give me a callAs I mentioned earlier, it is September, and I am still waiting for someone to call meI received a call today stating the insurance company did not take out the right amount of money and that we needed to send the balance in quickly to hush the purchase of the headstoneI received papers that needed to be notarized (after returning back home) that had the amount on it for payment and because when our representative completed the paperwork he put the wrong amountThis experience has been super long and aggravating to say the leastWe have not been able to properly heal due the lack of organization of this company

I would like to address a serious offense committed by Mount Hope Cemetery I purchased a headstone through Mount Hope Cemetery for my son in the full amount $But upon discovery it was found out that the finalization of the headstone was approved without my consentAnd upon acknowledgement of this matter it was found that my son middle name was spelled wrong and Mount Hope Cemetery tried to cover up the matter by showing me a forge letter that I had never seen or signedAnd instead of admitting there wrong in the matter they had the nerve to try and charge me an addition $to correct a headstone that I never approvedAnd all the lies come from the manager *** *** and after consulting legal counsle I have decide to address this matter legally

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