Jeff's Remodeling

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I still have not heard from the businessI have gotten texts in the past and called the business once and have always heard will be there soon or in the neighborhood next week will stop in, and no show every timeIn response to the business response I told them to hold off fixing the giant crack in the ceiling where his roofer stepped through because that is where I wanted the sliding door to go inSee my original complaintThe outside work is mostly doneI need it finished and the detail work better finished off Regards, [redacted]

Mrs [redacted] signed a proposal with my company to have a few walls removedWhich would included drywall work and electrical workAlso part of the job was installing windows and a entry doorwe first ordered the windows from my supplier which takes a couple of weeks to come inWe then started the project, we started removing the walls and realized that one wall was load barring which was uncharacteristic due to it being a ranchOnce we saw this we then had to put a header in, which we did at no extra costJust something we had to doAfter we got the framing done we got into the electric which was an absolute messSomething I thought was just a few hours to relocate a few outlets took a few days due to the way it was wired from the start, We did this and didn't add any extra cost to jobThen came time to install windows, I had a discussion with Mrs [redacted] and realized I had order the windows without grids my mistakeI then ordered the new windows which takes a couple of weeks to come inI then explained that I could install the wrong windows and just switch out the sashes once the new ones came in, she did not want me to do thatWe then proceeded to finish the drywall, trim and paintAll along she loved the jobShe praised us on our clean up efforts, thought the job was going greatIn the process of doing the drywall we had to remove the thermostat and reinstall it, one of my employees mixed up the wiring and it wouldn't shut off I proceeded to fix it that nightI don't know much about them but help with the internet and my time I had it working before I left on a Friday eveningI made sure it was turning on with changing the temp up and down was working just fineMonday we came to work and they Mrs [redacted] and her husband explained to me that he changed the thermostat Saturday that a friend gave them because old one wasn't working which was the one I installed that they gave to installAnd it was on that Monday he called a heating company to fix the thermostat that he installed SaturdayHe then mentioned that he will take the blame due to him changing it over weekendThey now are telling me that it was my fault and I ruined the a/c in the process and we never touched the acOnce we were ready to paint we primed and painted the rooms that we worked inSome were existing walls that we were just repaintingShe was unhappy with the existing walls and that we painted over a nail in the wall,which was no big deal quick fixWithin the project I had two guys quit on me which delayed to the project some, so in turn it took longer then it should haveWhile we were painting we Mr [redacted] would paint after we would leave for the day and I give him credit for trying but it wasn't up to my standardsThe Wednesday after Easter we went and installed the entry door which we learned it wasn't a standard installI was not prepared for that and didn't not have my table saw to add extension jams to complete the interior trimI then had a conversation with Mr [redacted] asking and explaining to him we had one more full day there complete everything a little bit of trim install windows and touch up the paintI asked if it was OK to complete once windows came in and he was ok with thatabout one week later I had a conversation with Mrs [redacted] on the completion of job, I explained we were still waiting for the windowsShe was a little upset so I gave here the option of us coming to finish everything but the windows or wait till they came in, She said if I don't hear back from her that night will just wait till windows come in, I was like ok this is your optionI did not hear back from her so I was in the understanding she was OK waiting till windows came inThe windows were due in the following ThursdayShe texted me that Thursday at 8:"Jeff, I don't want to wait any longer to have job finished, if you want to settle the bill to date, I'll have someone else finish let me know your intentions, windows,door,screen,thanks [redacted] hill rd" Which these windows are order for her house non returnI replied that I didn't hear from supplier and ill let you in the morningUnfortunately My supplier informed me that windows were not in yet due to a software change with the window company, something out of my controlI then had conversation on the phone explaining this and we had a agreement that I would get which the balance was over to walk awayShe left check taped to the door and nobody was home, I took checkAbout minutes after I left house she called me asking for a storm door which was a extra for agreed work for 350, I explained if I got paid in full I would leave storm doorWe then had more conversation and ended it with her telling me that ill let you know in the morning if I want you to complete job( which would be Saturday Am)She texted me in the morning at 8:"please contact me one day in advance to complete job on hill rd thank you, ***", I replied " Ok I will let you know thank you"The windows were guaranteed to be in that Thursday the of AprilI texted her on Wednesday 4/at 9:that the check she wrote me bounced which messed my bank account upShe replied back " my text to you on Friday was no door no check, you did not want the deal , you wanted full amt at completion, ive filled complaint w Revdex.com, they will mediate the situation from here on,you're not a man of your word, I do not want further communication w you"I then replied " You texted me on Saturday to let you know the day before I come to finishNow that's not what you wantWindows come in tomorrow at some pointWhats going on"No reply from her The balance is around plus storm door of She wrote me a bad check and they're fees with thatThese windows are special order for the houseI've tried, one day she wants us to finish next she doesn'tnot sure how to proceed with itI ready to file a small claims for the money owedPlease helpThank you for you time

Phone - Jeff stated he was paid some money, however, I have $worth of windows that I cannot install because she won't let me, now I have to try and sell custom windowsI did drywall work, doors, and some electricalWhat I was paid is less than what those items are worth, let alone labor costsThen, she wouldn't allow me back to do any other items or finish started jobs