Movers arrived within 10-15 minutes of arranged time, customer told movers she had a plane to catch (which she did not tell us about beforehand) and could they hurry up. Customer got in the way telling the movers how to do their job, which caused delays, and refused to pay the entire bill, citing...
damages. I inspected the items and offered to accept the amount she had paid, letting her keep the rest for damages. The looking out the window issue the customer referred to was the mover looking for a shortcut into the apartment complex to save time unloading. Customer was charged $486.00 for 4.5 hours and she paid $360.00.
Joe Shelton
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
I made the owner aware of this problem right away. He has never tried to fix the problem.
My daughter dresser has a very big hole in the back. My dresser is a lot of scratches on one side.
My dinning room table has very big nicks in it on one side. My dinning china in very big nicks in it.
The movers did not work the hole time they were there. Yes I had to ask them to keep working
they keep stopping for water breaks and the mover was day dreaming out of the window. One of the movers told me he was blind. I told him he
should not have this job. I have tried to get this matter taken care of. The owner came to see
the damages. He took no pictures no notes. He just walked out of the door and said
someone would get back to me. No one ever did so I had to call him many of times.
He just told me lies. He told me he mailed something to me. Nothing ever came so I called him
back. Then the owner tried to trick me into paying to have my things fixed. I told him no he
got upset. And ended the call. I have not spoken to him since then.
This is not a good company for any one to use. The one mover that told me he was blind got very
loud in the hall way. After I asked him to get back to work. I told the owner about that to he never
said nothing about it.
Per phone call: The customer did not receive a written estiimate. She only received a verbal of 325.00
Movers arrived within 10-15 minutes of arranged time, customer told movers she had a plane to catch (which she did not tell us about beforehand) and could they hurry up. Customer got in the way telling the movers how to do their job, which caused delays, and refused to pay the entire bill, citing...
damages. I inspected the items and offered to accept the amount she had paid, letting her keep the rest for damages. The looking out the window issue the customer referred to was the mover looking for a shortcut into the apartment complex to save time unloading. Customer was charged $486.00 for 4.5 hours and she paid $360.00.
Joe Shelton
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
I made the owner aware of this problem right away. He has never tried to fix the problem.
My daughter dresser has a very big hole in the back. My dresser is a lot of scratches on one side.
My dinning room table has very big nicks in it on one side. My dinning china in very big nicks in it.
The movers did not work the hole time they were there. Yes I had to ask them to keep working
they keep stopping for water breaks and the mover was day dreaming out of the window. One of the movers told me he was blind. I told him he
should not have this job. I have tried to get this matter taken care of. The owner came to see
the damages. He took no pictures no notes. He just walked out of the door and said
someone would get back to me. No one ever did so I had to call him many of times.
He just told me lies. He told me he mailed something to me. Nothing ever came so I called him
back. Then the owner tried to trick me into paying to have my things fixed. I told him no he
got upset. And ended the call. I have not spoken to him since then.
This is not a good company for any one to use. The one mover that told me he was blind got very
loud in the hall way. After I asked him to get back to work. I told the owner about that to he never
said nothing about it.