I contacted Advanced Plumbing LLC several months ago to get an estimate for valve repair in our laundry roomI set up an appointment for several days following for mid-afternoon Around noon that day, the repairman called to see if I could be home earlier for the appointmentHe stated he was finished with all his work except mine I stated that I could not be home earlier and that in fact, it would actually be easier for me to postpone to another dayHe stated that was fineI asked him if I needed to call the main office and he stated that he would take care of it and they would call me to reschedule The next thing I know, we received a bill for a missed appointment fee of $** I have told them I would not pay it because I was never told I would be charged for cancelling I would have made the appointment work had I known When I advised Advanced Plumbing that I would not be paying the bill they threatened to place a lien our our homeI was told that it is their policy to
I contacted Advanced Plumbing LLC several months ago to get an estimate for valve repair in our laundry roomI set up an appointment for several days following for mid-afternoon Around noon that day, the repairman called to see if I could be home earlier for the appointmentHe stated he was finished with all his work except mine I stated that I could not be home earlier and that in fact, it would actually be easier for me to postpone to another dayHe stated that was fineI asked him if I needed to call the main office and he stated that he would take care of it and they would call me to reschedule The next thing I know, we received a bill for a missed appointment fee of $** I have told them I would not pay it because I was never told I would be charged for cancelling I would have made the appointment work had I known When I advised Advanced Plumbing that I would not be paying the bill they threatened to place a lien our our homeI was told that it is their policy to