Sign in

Jefferson West Love

2293 Hawes Ave, Dallas, Texas, United States, 75235

Sharing is caring! Have something to share about Jefferson West Love? Use RevDex to write a review
Reviews Apartments Jefferson West Love

Jefferson West Love Reviews (%countItem)

To Whom it May Concern,

My visitor's vehicle was recently towed as of yesterday morning because the visitor pass registration had expired. The visitor pass expired on 2/10/2020 at 747am and the vehicle was towed allegedly at 1am on 2/11/20.

I would like for it to be known that I was never given the code for the registration until after I had to reach out to several people requesting a code specific to the property in order to register the vehicle. The visitor parking is already an inconvenience (might I add). Visitors have to park on the fifth floor of the parking garage. But how are you able to enforce a policy but never communicate the needed information for your residents to be sure they adhere to the policy? The complex is constantly sending out communication about other policies (pet policies, smoking policies, noise ordinance policies, etc) but nothing about the specific steps on how to register visitors for parking. Prior to last week, the website to register visitor parking was not even working! Another inconvenience!

I have been a resident at this complex for over a year. I renewed my lease in September 2019 and signed a 14 months lease to remain a resident at your property until Feb 2021. The records will confirm that I have never had any offenses with this property and I always pay my rent and other dues timely.

My visitor traveled in from Tampa, Florida and had a conference the morning of 2/11/2020 at 10am. She had to find other means for transportation as her rental vehicle was towed. The towing charges were $160 to redeem the rental vehicle.

As this is my first offense, I would like for a refund for the towing charges.

I contacted the leasing office in regards to my matter and was told there was nothing they could do. I also mentioned that the communication on how to register visitors was not clear but again was told there was nothing that could be done. I also followed to the property via email asking for the matter to be rectified but never received a response.

Desired Outcome

Refund I would like to be reimbursed for my tow charges. I paid the towing charges for my visitor. This was not her fault.

Customer Response • Feb 17, 2020

This matter has been resolved.
The business has refunded me my incurred fees
Thank you.

Check fields!

Write a review of Jefferson West Love

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Jefferson West Love Rating

Overall satisfaction rating

Address: 2293 Hawes Ave, Dallas, Texas, United States, 75235

Phone:

Show more...

Web:

www.jeffersonwestlove.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Jefferson West Love, but after several inspections we’ve come to the conclusion that this domain is no longer active.



E-mails:

Sign in to see

Add contact information for Jefferson West Love

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated