The balance of $was from a date of service
12/28/2013. In a number of bills
were sent to collect the balance in which the patient failed to pay or contact
our office On August 4, his
account was sent over to collections to collect bad debt. The patient made a
payment to our office on
8/11/of $which satisfied his account with us but the account was
already in collections The billing
manager was on maternity leave at that time.
His account has been notified to
the collection agency as paid in full. Corrective
measures have been put in place for the front desk. We strive in providing excellent care and
customer service to our patients. Thank you.Respectfully yours, Kandice L*** * *** *** ***
The balance of $was from a date of service
12/28/2013. In a number of bills
were sent to collect the balance in which the patient failed to pay or contact
our office On August 4, his
account was sent over to collections to collect bad debt. The patient made a
payment to our office on
8/11/of $which satisfied his account with us but the account was
already in collections The billing
manager was on maternity leave at that time.
His account has been notified to
the collection agency as paid in full. Corrective
measures have been put in place for the front desk. We strive in providing excellent care and
customer service to our patients. Thank you.Respectfully yours, Kandice L*** * *** *** ***