Jeffrey O. Galvin MD

5/13=Business completed this job in July, 2015, and customer did a walk-thru with Mr*** and a crew leader, and paid in full for the workBusiness responded twice to customer's concerns about sod and seed, and performed follwork for freeThis current matter was never brought up by
customer during these follvisitsThe material in question physically can not be removed because it has been pushed down a very steep hill where no equipment can reachIt is already a dumping area, used by others as wellWhy did the customer pay in full if he was dissatisfied? Customer can call the business to discuss this further

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Complaint ID [redacted] Inboxx Ken D <[redacted]>10:39 AM (2 hours ago)to me Good morning, I placed a complaint against [redacted]scapes for not completing the work in my yard. They have agreed to come back out and make it right. I've agreed to withdraw my complaint, how do I go about doing this? Thank you, [redacted]
Regards,
[redacted]