Sign in

Jeff's Custom Tile & Painting

100 Holden Ln, Yorktown, Virginia, United States, 23692-2800

Sharing is caring! Have something to share about Jeff's Custom Tile & Painting? Use RevDex to write a review
Reviews Painting Contractors Jeff's Custom Tile & Painting

Jeff's Custom Tile & Painting Reviews (%countItem)

I had a great experience with a granite company. The issue began after we hired a tile contractor based on their recommendation. (Jeff's Custom Tile and Painting, Inc). We thought it would be easier to streamline our kitchen project using two companies that are familiar with each other for scheduling purposes. I had to ask Jeff not to return midway through the job. He scratched the kitchen floors while moving the stove and then became defensive and outright denied it. No apology, no promise to use more care. Throughout the day, he continued muttering to his assistant "I don't think we did it", "Now we have to pay attention to every little detail" (in a mocking tone) and "I was real mad earlier". I wanted to ask him to leave, but I felt stuck. All of my plumbing was disconnected and my stove was moved into the garage. The work he completed was sloppy and he got dry wall mud on the new granite counter tops and onto the floors and left it there. He stepped on the drywall mud and it got stuck deep in between the planks. (Yet he claims he always uses a drop cloth). This after praising himself for leaving job sites cleaner than they began. I feel he left the mess intentionally after I brought up the scratched floor. He also seemed inexperienced with beveled tiles, even though we discussed this type of tile before hiring. He told us not to order the finishing edge pieces because he "has a different way of doing it". When the time came for installation, he said we needed to order them. After reminding him that we spoke about it previously and even showed him pictures of the tile we were purchasing, he said "Well, I don't remember how that conversation went". Also, he charges by the hour for demo and went 2 hours longer than expected. (His initial 4 hour estimate was in line with a different companies estimate). If he had half as much enthusiasm for putting in quality work as he does talking about himself he may have finished sooner. After he left for the day, I knew I had to cancel the remainder of the project. His lack of professionalism and poor work ethic was inexcusable. He was also very condescending to his assistant Eric. "Messes are why I bring him along - clean this up Eric". His tone and "do work at my command" attitude was very off putting and I honestly felt bad for Eric. Do yourself a favor and avoid Jeff's Custom Tile and Painting.

Check fields!

Write a review of Jeff's Custom Tile & Painting

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Jeff's Custom Tile & Painting Rating

Overall satisfaction rating

Address: 100 Holden Ln, Yorktown, Virginia, United States, 23692-2800

Phone:

Show more...

Add contact information for Jeff's Custom Tile & Painting

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated