After further review, we agree that this customer should be refunded for the itemWe have issued a refund for the missing item today, August ***We also offered additional concession and sincerely apologize for the frustrating experience this customer hadThis issue has been raised through our management team, and will be a learning tool for our team member so that we can avoid this mistake in the futureThank you so much for bringing this to our attention
Spring tarte cannot help me the eye shadow tray, because they only support the transport to the third address, but they sent me two goods, so this means they often slip occurred in the work, and eye shadow plate breakage, because they don't have strict packaging, in an empty box is a plate of eye shadow, will be broken, I refuse to return the goods because it was their transport to return home, they don't pay the freight and high fees, this is difficult, I know the things I can't send let me send it back to his error, but let me bear after things happen, I gave them the email they do not back, looking for online customer service, mandatory closed my account, really very sick, always shirk responsibility!
After further review, we agree that this customer should be refunded for the itemWe have issued a refund for the missing item today, August ***We also offered additional concession and sincerely apologize for the frustrating experience this customer hadThis issue has been raised through our management team, and will be a learning tool for our team member so that we can avoid this mistake in the futureThank you so much for bringing this to our attention
Spring tarte cannot help me the eye shadow tray, because they only support the transport to the third address, but they sent me two goods, so this means they often slip occurred in the work, and eye shadow plate breakage, because they don't have strict packaging, in an empty box is a plate of eye shadow, will be broken, I refuse to return the goods because it was their transport to return home, they don't pay the freight and high fees, this is difficult, I know the things I can't send let me send it back to his error, but let me bear after things happen, I gave them the email they do not back, looking for online customer service, mandatory closed my account, really very sick, always shirk responsibility!