The business has responded Please see below:Good Afternoon This response is the 2nd response we are giving for complaint Id [redacted] .We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with him.he did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank YouLance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfact I was interested in the reading solution from my son [redacted] I'm working little hours, I'm a full time student and I need my money back I cannot finance myself right now I'm working all day I work one day out of the weekends and sometimes I don't work at allMy child gets put at pm I get out at 4pm , there is no time for my child to attend the classe Sincerely, [redacted]
The business has responded Please see below:This is in regards to complaint [redacted] This is the first complaint that we had for March ***.We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for all consumers that's untitled to a refundPlease send to [redacted] ***.Once this is received the deposit will be send out to the address that we have on file Thank YouLance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a month toddler which I need to be worry aboutI don't need a laptop I have a computer at homeI said I wanted a computer because I was told I couldn't have a refundI really need my money backI work days out of the week, so I'm pretty much struggling to finances my self In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is the second response for *** * *** Address *** *** *** *** ** ***.Complaint ID number ***.We have been in contact always with ** ***She singed agreement on October *** 2015.On November *** we called ** *** and left a message on Voice mail then called back a
*** time and she was unavailable to speak at the momentOn November *** we spoke to ** *** *** but informed us that we must speak to his Wife *** ***On November *** we got in contact with ** *** and she wanted us to start the sessions on Saturdays but she was not sure at the time of the what week days she will be availableSince then we have started her sessions for her child ***. I hope that shes satisfied. Thank YouLance S***
This is in regards to *** *** ID *** *** services have started already for tutoring two times per weekWe will continue on with our agreement on the regular basis her tutor name is Gloria for her daughter JoeliseThis is the 2nd response that we are sending in
Thank You Lance S***
The business has responded Please see below:Good Afternoon This response is the 2nd response we are giving for complaint Id*** *** ***.We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to
accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with him.he did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank YouLance S***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfact I was interested in the reading solution from my son ***I'm working little hours, I'm a full time student and I need my money back I cannot finance myself right now I'm working all day I work one day out of the weekends and sometimes I don't work at allMy child gets put at pm I get out at 4pm , there is no time for my child to attend the classe
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a 19 month toddler which I need to be worry about. I don't need a laptop I have a computer at home. I said I wanted a computer because I was told I couldn't have a refund. I really need my money back. I work 1 days out of the week, so I'm pretty much struggling to finances my self.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded to your rejection. Please see below:This is for complaint [redacted]. We answered this complaint back on November [redacted] 2015. This is our 2nd response once again Ms [redacted] entered into a purchase agreement to have her son [redacted] to tutoring sessions from Us Reading Solutions Inc. She took out a loan with the fiance company. Her Monthly payments where 450.00 per month. She decided to pay the whole loan in full $1350.00. [redacted] informed us she wanted to hold off till her son comes back from being with the father. Then she called us back to ask if we can give her a laptop instead. We agreed to either do the lessons or receive a brand new laptop. She did not know after awhile what she wanted and became confused. [redacted] paid the fiance company not us. We sent [redacted] or email address multiple times but she never emails us or responds to our emails. We are available to get started with the services she agreed on. Thank You [redacted]
The business has responded. Please see below:This is in regards to complaint [redacted]. This is the first complaint that we had for March [redacted].We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for...
all consumers that's untitled to a refund. Please send to [redacted].Once this is received the 200.00 deposit will be send out to the address that we have on file. Thank YouLance S[redacted]
For complaint id [redacted] signed up for our tutoring program on June [redacted] 2015. She entered into a purchase agreement with the finance company to make monthly payments of $450.00 a month starting July [redacted] 2015 until she was paid up in full. We wanted to start the...
lessons for her son [redacted] but she told us that to hold off because son is going away with father. She decided to pay the whole loan off of 1350.00 to the finance company but she did not have to because she was on a monthly payment plan. Then she asked if she can get a laptop instead we also told her that would be fine. our intentions was to complete the sessions for her child we was ready to do everything. But she was not ready. We have everything documented. \ Thank You [redacted]
The business has responded Please see below:Good Afternoon This response is the 2nd response we are giving for complaint Id [redacted] .We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with him.he did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank YouLance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfact I was interested in the reading solution from my son [redacted] I'm working little hours, I'm a full time student and I need my money back I cannot finance myself right now I'm working all day I work one day out of the weekends and sometimes I don't work at allMy child gets put at pm I get out at 4pm , there is no time for my child to attend the classe Sincerely, [redacted]
The business has responded Please see below:This is in regards to complaint [redacted] This is the first complaint that we had for March ***.We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for all consumers that's untitled to a refundPlease send to [redacted] ***.Once this is received the deposit will be send out to the address that we have on file Thank YouLance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a month toddler which I need to be worry aboutI don't need a laptop I have a computer at homeI said I wanted a computer because I was told I couldn't have a refundI really need my money backI work days out of the week, so I'm pretty much struggling to finances my self In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is the second response for *** * *** Address *** *** *** *** ** ***.Complaint ID number ***.We have been in contact always with ** ***She singed agreement on October *** 2015.On November *** we called ** *** and left a message on Voice mail then called back a
*** time and she was unavailable to speak at the momentOn November *** we spoke to ** *** *** but informed us that we must speak to his Wife *** ***On November *** we got in contact with ** *** and she wanted us to start the sessions on Saturdays but she was not sure at the time of the what week days she will be availableSince then we have started her sessions for her child ***. I hope that shes satisfied. Thank YouLance S***
This is in regards to *** *** ID *** *** services have started already for tutoring two times per weekWe will continue on with our agreement on the regular basis her tutor name is Gloria for her daughter JoeliseThis is the 2nd response that we are sending in
Thank You Lance S***
The business has responded Please see below:Good Afternoon This response is the 2nd response we are giving for complaint Id*** *** ***.We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to
accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with him.he did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank YouLance S***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfact I was interested in the reading solution from my son ***I'm working little hours, I'm a full time student and I need my money back I cannot finance myself right now I'm working all day I work one day out of the weekends and sometimes I don't work at allMy child gets put at pm I get out at 4pm , there is no time for my child to attend the classe
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a 19 month toddler which I need to be worry about. I don't need a laptop I have a computer at home. I said I wanted a computer because I was told I couldn't have a refund. I really need my money back. I work 1 days out of the week, so I'm pretty much struggling to finances my self.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded to your rejection. Please see below:This is for complaint [redacted]. We answered this complaint back on November [redacted] 2015. This is our 2nd response once again Ms [redacted] entered into a purchase agreement to have her son [redacted] to tutoring sessions from Us Reading Solutions Inc. She took out a loan with the fiance company. Her Monthly payments where 450.00 per month. She decided to pay the whole loan in full $1350.00. [redacted] informed us she wanted to hold off till her son comes back from being with the father. Then she called us back to ask if we can give her a laptop instead. We agreed to either do the lessons or receive a brand new laptop. She did not know after awhile what she wanted and became confused. [redacted] paid the fiance company not us. We sent [redacted] or email address multiple times but she never emails us or responds to our emails. We are available to get started with the services she agreed on. Thank You [redacted]
The business has responded. Please see below:This is in regards to complaint [redacted]. This is the first complaint that we had for March [redacted].We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for...
all consumers that's untitled to a refund. Please send to [redacted].Once this is received the 200.00 deposit will be send out to the address that we have on file. Thank YouLance S[redacted]
For complaint id [redacted] signed up for our tutoring program on June [redacted] 2015. She entered into a purchase agreement with the finance company to make monthly payments of $450.00 a month starting July [redacted] 2015 until she was paid up in full. We wanted to start the...
lessons for her son [redacted] but she told us that to hold off because son is going away with father. She decided to pay the whole loan off of 1350.00 to the finance company but she did not have to because she was on a monthly payment plan. Then she asked if she can get a laptop instead we also told her that would be fine. our intentions was to complete the sessions for her child we was ready to do everything. But she was not ready. We have everything documented. \ Thank You [redacted]