Jen-Lie Associates Reviews (4)
Jen-Lie Associates Rating
Description: Advertising Specialties
Address: 3A Strawberry Ln, Hudson, Massachusetts, United States, 01749-2866
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I have paid for services that should have been delivered over 4 months ago. I asked for a refund for poor service and was hung up on.I signed a contract with [redacted], [redacted] of Jen-Lie Associates on 8-14-12 and paid him $299.00 for advertising services that he said would be printed in 4-6 months. It has been 10 months and nothing has been done. I haven't even received a proof of the ad even though he told me 4 months ago that an artist was working on the ad. After our August contract signing I followed up with him on 2-4-13. He said 4-6 weeks the ad would be ready. I called him today 6-18-13 (16 weeks later) after not hearing from him and again he told me the ad was in the hands of an artist and it would be 6-8 weeks. I said this was unacceptable as it will soon be a year from the date of the contract. I asked for a refund of my $299.00 and he lost his temper and started yelling at me. He said he would send a check when he got around to it and then hung up the phone. I called back and he did not answer. Desired SettlementI would like my $299.00 back.
Paid $498 up front. Almost 2 years later, the ad has still not run. Multiple phone calls, emails later, no response.Paid $498 up front April 2013 for ad space on some take out menus.Almost 2 years later, the ad has still not run.I called the sales rep multiple times and he kept promising me that the print date was just pushed back. After a year, he told me he no longer works there. Then I called the owner who spoke with me once, said that the menus would print and hung up on me. Now it's been over a year and with no response to any of my phone calls, emails or letters. We will be pressing charges if he does not respond in the next 30 days. I have never seen this kind of fraud before. It is unbelievable.Desired SettlementWe want our money back.
Paid $498 up front. Almost 2 years later, the ad has still not run. Multiple phone calls, emails later, no response.Paid $498 up front April 2013 for ad space on some take out menus.Almost 2 years later, the ad has still not run.I called the sales rep multiple times and he kept promising me that the print date was just pushed back. After a year, he told me he no longer works there. Then I called the owner who spoke with me once, said that the menus would print and hung up on me. Now it's been over a year and with no response to any of my phone calls, emails or letters. We will be pressing charges if he does not respond in the next 30 days. I have never seen this kind of fraud before. It is unbelievable.Desired SettlementWe want our money back.
I have paid for services that should have been delivered over 4 months ago. I asked for a refund for poor service and was hung up on.I signed a contract with [redacted], [redacted] of Jen-Lie Associates on 8-14-12 and paid him $299.00 for advertising services that he said would be printed in 4-6 months. It has been 10 months and nothing has been done. I haven't even received a proof of the ad even though he told me 4 months ago that an artist was working on the ad. After our August contract signing I followed up with him on 2-4-13. He said 4-6 weeks the ad would be ready. I called him today 6-18-13 (16 weeks later) after not hearing from him and again he told me the ad was in the hands of an artist and it would be 6-8 weeks. I said this was unacceptable as it will soon be a year from the date of the contract. I asked for a refund of my $299.00 and he lost his temper and started yelling at me. He said he would send a check when he got around to it and then hung up the phone. I called back and he did not answer. Desired SettlementI would like my $299.00 back.