Jen's Furniture & More Mattress Outlet

Dear [redacted] , You came in on 3/11/and placed a queen sleigh bed in layaway$was the down paymentYou signed and initialed the layaway formTerms were to make a payment every two weeksYou called and said you were out of town I gave you the benefit of doubt and extended your date for youThen on 4/30/you came in and wanted to cancel the layawayI explained then if you cancelled the layaway you lose 10% down which is $and a cancellation fee of $balance would be given back as a gift certificate which was $I showed her on the form where this is writtenShe then walked out of the store

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint #222222;">Thank You for assisting me with this matter , I do not aggressive with there terms , further more those documents they have sent you , are not the same ones that I was original givenI have not heard from them and I will settle for what they feel are ok terms after someone one has made a purchase with them Regards, [redacted]

Dear *** ***,
You came in on 3/11/and placed a queen sleigh bed in layaway$was the down paymentYou signed and initialed the layaway formTerms were to make a payment every two weeksYou called and said you were out of town I gave you the benefit of doubt and extended your date for youThen on 4/30/you came in and wanted to cancel the layawayI explained then if you cancelled the layaway you lose 10% down which is $and a cancellation fee of $balance would be given back as a gift certificate which was $I showed her on the form where this is writtenShe then walked out of the store

The store owner is very nice, however, a male employee there is unbelievableWe came in on 8/25/and rented a UHaul from this locationUpon returning, the man was extremely rude and condescending to us and made racial comments to our company owner, cussed at him, and threw him out of the store without giving us our receipt or final charges paperworkWe had to call the police and our attorneyVery racist and very unprofessionalHe told the cop that he had a bad day and took it out on usUNACCEPTABLE!!! Do not do business with this hateful bigot!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
12.800000190734863px">Thank You for assisting me with this matter , I do not aggressive with there terms , further more those documents they have sent you , are not the same ones that I was original givenI have not heard from them and I will settle for what they feel are ok terms after someone one has made a purchase with them
Regards,
*** ***