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Jenkins Tree Service & Landscaping

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Jenkins Tree Service & Landscaping Reviews (3)

Revdex.com:
I have reviewed the offer
and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have provided the Revdex.com a copy of the service contract

I assumed they would get rid of stump. Maybe I should have ask more questions. I knew they were not going to haul the wood away and that was fine. Not only was the stump left but the wood was just left where they cut it. They did not clean up at all . The tree was enormous and I can't move the wood at all. Very disappointed with this company.

Review: I signed an agreement with this company for annual tree service 0n March 1st 2015. We paid a significant amount to have the service performed that year with the signed agreement to have yearly maintenance for a fixed fees since the work involved would be significantly smaller in scope than initial service. After multiple calls in the Spring of 2014 they finally responded and came to our residence to perform the service. HOWEVER, since then, despite well over a dozen attempts to contact them(voicemails left every time) via every contact number available, they have NEVER responded.Desired Settlement: They should contact us to complete the service as agreed upon. And, in the future not avoid our calls when trying to schedule yearly service.

Business

Response:

Revdex.com spoke with the business. The customer has never signed or been offered an annual contract to perform discount work for services. At this time the customer does not have an open contract with the business to perform maintenance work.

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

I have provided the Revdex.com a copy of the service contract.

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Description: Tree Service, Excavating Contractors, Land Clearing & Leveling, Handyman Services, Mulches, Topsoil, Pressure Washing, Hardscapes, Stone - Crushed, Landscape Maintenance, Tree Service - Pruning, Sand & Gravel, Stump Removal & Grinding, Ground Maintenance, Trucking - Heavy Hauling, Landscape Contractors, Lawn Maintenance, Landscaping Services (NAICS: 561730)

Address: 3916 Bewick, Detroit, Michigan, United States, 48214

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