Jenns Exotic Pets

We give out free vet visits with all of our animals so that the customer knows that they got a healthy pet from usI believe this particular customer said that she had used it and the bunny was healthyShe also signed a contract when purchasing the animal that said vet visits are the customers responsibilty after the free vet visitWe do not reimburse for pets unless it was stated by the vet that there was something wrong initially because once that animal leaves our store we can not know how they are taken care ofThe bunny could have been dropped or had heat stroke that would cause the Seizures

The only one throwing anyone under the bus is you.....I just stated what it could be, but it sounds like that hit the spotLike I said, we give out a free vet visit because I KNOW we have healthy petsYou even took it to the vet and they said the sameAgain you signed the Purchase agreement which states no refunds, only replacements if there was an issue with the animal stated by the vet.

We give out free vet visits with all of our animals so that the customer knows that they got a healthy pet from usI believe this particular customer said that she had used it and the bunny was healthyShe also signed a contract when purchasing the animal that said vet visits are the customers
responsibilty after the free vet visitWe do not reimburse for pets unless it was stated by the vet that there was something wrong initially because once that animal leaves our store we can not know how they are taken care ofThe bunny could have been dropped or had heat stroke that would cause the Seizures

I think he might've been sick when I got himThe pet store has no sympathy n plus they didn't tell me what I signed n if I signed a contract than their supposed to give me a copyI'm still hurting over losing my bunny emotionally n financially

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
My vet never mentioned it was caused by being dropped never mentioned it was caused by heat stroke it was possible that he was already sick when I got him and I should be entitled to what I lostThe pet store should not sit there and throw me under the bus it's not fair to me or the baby bunnyI think its possible he was? In bread.? And the fact that I only had him not even weeks and already passed on me something's not right.Regards,
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