Jenny's Jewelry

Complaint: [redacted]
I am rejecting this response because:  I have pictures of the band on the diamond and it was not thin and worn.  In fact, it was almost double the size of the wedding band.  In fact, when we went home to Cleveland, Oh I did have a jeweler look at the rings and they said the diamond band was stretched and a piece of gold was in the wedding band.  I was not combative when I went in.  That man was very nasty and very loud.  I had the nerve to shut up?  Hmm, what does she think I should have done.  Here is the thing, this doesn't surprise me in the least.  We have been here for over five years now and this is exactly the way that businesses here hand these situations.  They seem to think that we have no other options.  By the way, I didn't say it was Guthries, I said it was Jenny's, goes to show you just how well she read the complaint.  It is not important that they pay for anything as I have already paid to have the botched job repaired, at home.  Here is the thing though, this being a small town goes both ways.  I will steer anyone away from this store anytime I have the chance.  Sad really, considering my husband bought a diamond necklace from them for a Christmas present last year.  I appreciate your time, Revdex.com.
Regards,
[redacted]