Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I can't accept a response that is based on falsehoods DrSiegel offers a series falsehoods in his response, and it seems their purpose is to try to confuse in order to avoid the actual issue in my complaint Falsehood #- In the first sentence, he omits the buithat he did along with the root canal He pretends it never happened My complaint to the Revdex.com wasn't about the root canal, yet he focuses solely on this and doesn't respond at all to my complaints, which anyone reading my complaint with an intention to understand it and not to obfuscate will clearly see it is about the substandard build-up, which failed and caused the crown to come off His quote later in the letter from the General Consent Form talks about me being warned about the risks of the root canal Once again trying to muddy the waters, change the subject I challenge DrSiegel or the Revdex.com to find any place in my complaint where I state the root canal was the problem I clearly stated that the buidone in conjunction with the root canal.Falsehood #2- "the microscopic examination revealed extension of the crack, discovered when the tooth was originally treated." On my recent visit, DrSiegel said nothing of he crack being previously discoveredNothingQuite the contrary He stated that the crack had likely been caused when the crown came offThe crown came off when the buisheared off in Falsehood #3- "The patient was always informed that the fracture line, discovered 10/24/had migrated into the root structure causing fracture of the tooth structure." Not true On my recent visit, DrSiegel stated that the crack had likely been caused when the crown came off (2015) The letter states that the "fracture line discovered 10/14/2012" This is a lie The fracture was discovered by DrSiegel on my recent visit in I find one of the concluding statements very revealing "he wants me to take responsibility for a situation over which I have no control" Really, you have NO control over whether the build up, which is critical to the crown staying on, holds? I know that you don't make a habit of telling your patients that you have NO control over whether the work you do lasts a day, a minute or a year, while you are working on their teeth You wouldn't have many patients There is an implicit understanding that you are charging a lot of money for a specialized service in which you have expertise and that it will last a reasonable amount of time There is not the slightest possibility that you (or your assistant) did something in putting it in that caused it to not have much longevity? Take a little responsibility I have taken responsibility for paying you for a root canal and a build-up I haven't asked you for that money back You got a good chunk of money from meUp until this complaint, I didn't ask for anything but for you to waive the couple hundred dollars in fees for the last consultation, where you told me the bad news, so that I would feel that you took a little responsibility for your work I never figured that you would pay $of the $that it would take to replace the tooth now, but I wanted to put that request in the Revdex.com complaint to make the point that me losing this tooth is kind of a big deal Some dentists, like my family dentist, would feel badly enough about this situation, and feel enough responsibility that maybe their work didn't hold up, that they would at least make that gesture I can't help but think that if you put as much energy into your work as you do into making sure that you get every last dime that you think is owed to you, that maybe my crown would still be in my mouth Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I can't accept a response that is based on falsehoods DrSiegel offers a series falsehoods in his response, and it seems their purpose is to try to confuse in order to avoid the actual issue in my complaint Falsehood #- In the first sentence, he omits the buithat he did along with the root canal He pretends it never happened My complaint to the Revdex.com wasn't about the root canal, yet he focuses solely on this and doesn't respond at all to my complaints, which anyone reading my complaint with an intention to understand it and not to obfuscate will clearly see it is about the substandard build-up, which failed and caused the crown to come off His quote later in the letter from the General Consent Form talks about me being warned about the risks of the root canal Once again trying to muddy the waters, change the subject I challenge DrSiegel or the Revdex.com to find any place in my complaint where I state the root canal was the problem I clearly stated that the buidone in conjunction with the root canal.Falsehood #2- "the microscopic examination revealed extension of the crack, discovered when the tooth was originally treated." On my recent visit, DrSiegel said nothing of he crack being previously discoveredNothingQuite the contrary He stated that the crack had likely been caused when the crown came offThe crown came off when the buisheared off in Falsehood #3- "The patient was always informed that the fracture line, discovered 10/24/had migrated into the root structure causing fracture of the tooth structure." Not true On my recent visit, DrSiegel stated that the crack had likely been caused when the crown came off (2015) The letter states that the "fracture line discovered 10/14/2012" This is a lie The fracture was discovered by DrSiegel on my recent visit in I find one of the concluding statements very revealing "he wants me to take responsibility for a situation over which I have no control" Really, you have NO control over whether the build up, which is critical to the crown staying on, holds? I know that you don't make a habit of telling your patients that you have NO control over whether the work you do lasts a day, a minute or a year, while you are working on their teeth You wouldn't have many patients There is an implicit understanding that you are charging a lot of money for a specialized service in which you have expertise and that it will last a reasonable amount of time There is not the slightest possibility that you (or your assistant) did something in putting it in that caused it to not have much longevity? Take a little responsibility I have taken responsibility for paying you for a root canal and a build-up I haven't asked you for that money back You got a good chunk of money from meUp until this complaint, I didn't ask for anything but for you to waive the couple hundred dollars in fees for the last consultation, where you told me the bad news, so that I would feel that you took a little responsibility for your work I never figured that you would pay $of the $that it would take to replace the tooth now, but I wanted to put that request in the Revdex.com complaint to make the point that me losing this tooth is kind of a big deal Some dentists, like my family dentist, would feel badly enough about this situation, and feel enough responsibility that maybe their work didn't hold up, that they would at least make that gesture I can't help but think that if you put as much energy into your work as you do into making sure that you get every last dime that you think is owed to you, that maybe my crown would still be in my mouth Regards, [redacted]