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Jerren Corporation

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Jerren Corporation Reviews (2)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

In regards to your email, I have a few items with corrections I would like to address.  The original estimate stated to install new panel board, weather-proof sub panel and raise panel to BFE, height regulations, which was completed per estimate.  The location of the supplied...

lighthouse was wired accordingly at the location marked with blue painters tape on dock bulkhead, which was wired & energized per estimate.  The relocation of the completed panel per your request and was not included and was billed accordingly.  The trenching + digging was labor intensive due to damaged water line which created very poor working conditions, but was complete in a timely fashion with my team.  In regards stating I never alerted you, must disagree with, I called and spoke to [redacted] about the work to be performed with the day and the time.  I also had my team ring the doorbell before entering the premise, which was answered by [redacted], upon our arrival on site. My team also told [redacted] that we needed access to the basement utility room to install the new line to dock, which was granted with permission from [redacted] and new line was installed and completed.  The remaining work to be completed was all exterior work at dock, which the owners knew of our arrival & agreed to my team entering the property to get to the dock. I want to add the fact that I work on docks all around New Jersey and have never had a problem to date.  I also have been a licensed electrician for over 25 years and have never received a bad review with the Revdex.com.As you can see we are at a crossroad and if bottom line is the $300.00 balance due, I am more than willing to zero the balance out and leave it at “we can agree to disagree”.

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