6/30/Dear [redacted] :The complaint shown is identical to the one shown in your correspondence to me dated 4/4/I replied 4/7/- copy enclosedI have nothing further to add to either of my previous correspondences.I will answer your questions as to our policies We have a minimum for service callsRight now it is $ We have a minimum for consultationsRight now it is $ We charge a fuel surcharge based on round trip to the customer’s location from our base of operations, it comes out less than we are allowed to charge as per IRS How to resolve this issue? We’ll go back to the customer’s offer to pay for the sink we were asked to getIt would be $We will credit what they have already paidThey need to pick the sink up at our office and have the balance in the form of cash or money order when the sink is picked up.Respectfully,Jerry AValentine, Pres
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: HE TOLD ME TO FORGET HE WAS EVER HEREHe won't admit to that! He is a needy manipulator and confrontation-ally controllingIm sure the General Contractor felt he had to protect his own assets when confronted I bet the idea is to drive a wedge between me and the General Contractor so I WILL be the one blamed! What a control move! I will never give Valentine a positive reference I am an electrician and may not have as many years as Valentine has, but I never charged my customers for a consult and no one ever fought with me at the Revdex.com Regards, [redacted]
6/30/Dear [redacted] :The complaint shown is identical to the one shown in your correspondence to me dated 4/4/I replied 4/7/- copy enclosedI have nothing further to add to either of my previous correspondences.I will answer your questions as to our policies We have a minimum for service callsRight now it is $ We have a minimum for consultationsRight now it is $ We charge a fuel surcharge based on round trip to the customer’s location from our base of operations, it comes out less than we are allowed to charge as per IRS How to resolve this issue? We’ll go back to the customer’s offer to pay for the sink we were asked to getIt would be $We will credit what they have already paidThey need to pick the sink up at our office and have the balance in the form of cash or money order when the sink is picked up.Respectfully,Jerry AValentine, Pres
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: HE TOLD ME TO FORGET HE WAS EVER HEREHe won't admit to that! He is a needy manipulator and confrontation-ally controllingIm sure the General Contractor felt he had to protect his own assets when confronted I bet the idea is to drive a wedge between me and the General Contractor so I WILL be the one blamed! What a control move! I will never give Valentine a positive reference I am an electrician and may not have as many years as Valentine has, but I never charged my customers for a consult and no one ever fought with me at the Revdex.com Regards, [redacted]