Jerry L. Crisco Contracting & Construction

Just wanted to let you know that the paper work for the permit will be in [redacted] 's mailbox by 10am Tuesday morning 3/*/17.He will need to produce one piece of information before it can be submittedThe information will be there for him inside paper work.Than either he can leave paperwork for me to file at Nassau county,or he can submit himself.Thank you,Andrew H***All Pro A/C ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Company replied 1/**/to Revdex.com that permit information would be sent within days days from reply was 1/**/16, which I gave additional time until 2/*/ I sent email to Andrew H*** 1/**/and 1/**/stating that I would provide any needed documents on my end to facilitate permit Response to this was on 2/*/after I inquired about permit status from 1/**/email in 2/*/email, Andrew stated that permit info would be provided by 2/*/(wednesday) I again called and left voicemail today, 2/3/16, to inquire about permit status without reply.As of 2/*/16 promised permit application information has not been transmitted to me in a time period greater than that stated in original response I request that the permit application information be communicated to me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I was never made aware that the technician coming to my house did not work directly with All Pro AC and was a subcontractor Brian (the tech) provided his phone number on the All Pro AC receipt so I assume this was something that was done regularly so that the same tech could see a job from start to finish Drew (the owner) never told me he was sending a subcontractor to my home, nor did Brian (the tech) tell me he was a subcontractor My assumption was that because the receipts I received were from All Pro that Drew was aware of all of these interactions My payments went to Brian, but I had no way of knowing they weren't going to All Pro AC It is not my job as the consumer to keep track of this, it is Drew's responsibility as an owner to know what his subcontractors are doing with his receipts and under his business name Drew is the one, as the owner, who owes me my refund Then it should be Drew's problem to get money back from his technician After the repair was made, Drew told me he would call after the weekend was over and he had time to talk to Brian He never called I left him voicemails, one on Monday afternoon and one on Tuesday afternoon Both voicemails asked him to call me so we could discuss a resolution Neither phone call was returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We will have permit issue resolved in next weeks and will send over all info as soon as we have it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.paperwork for permit was left at my residence and items requested by contractor were provided and picked up following day. Attempt made to obtain permit was done but needed an additional form and application. Notarized. These were left for me and promptly returned next day. Contractor has all papers and will go back Monday for permit per text conversation. I will consider this case fully closed when permit is issued and work has passed inspection. 
Sincerely,
[redacted]

Just wanted to let you know that the paper work for the permit will be in [redacted]'s mailbox by 10am Tuesday morning 3/*/17.He will need to produce one piece of information before it can be submitted. The information will be there for him inside paper work.Than either he can leave paperwork for me to file at Nassau county,or he can submit himself.Thank you,Andrew H[redacted]All Pro A/C ###-###-####

All Pro A/C was never contacted directly after the intial call.  Once we were contacted directly I personally went there and found the problem and fixed it at no charge. I found out they called the technician directly to fix system. All Pro never received a payment nor did we deposit any...

payment from customer. I was very nice not to charge to fix, if we were called directly this would never have happened. I would have been willing to work something out with customer had they called office directly. All Pro A/C was unaware that there was a problem a week after 1st call.