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Jerry Reeder Bail Bonds

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Jerry Reeder Bail Bonds Reviews (9)

In response to the complaint below: This patient received a bill because she was not compliant with her machine and unfortunately it is required by the insurance companies What we charge to the insurance is a screen price and we accept what they pay us if the patient meets the requirementsThe item that we were requesting was a data cardSomething that we have to request from all patientsIt reads the data in the cpap machine and determines whether or not the patient is compliantIt is also not something that our technicians can collect at the time their machine is delivered because it has to read the data in the machine over a period of daysOur technicians also do not call patients after they do the setup, our office staff doesWe did try to reach out to the patient after a week but we did not get a call backWe also gave the patient several chances to return the data card but when we were not successful we did bill herShe has not contacted our office to schedule a pickup but we have removed the charges on her account and a collections specialist is contacting her to inform her of thisShe will receive no further correspondence from us and we will consider the account paid I full and closed If you have any questions please contact me Thank you, Tammy G [redacted] Office Manager Advanced Oxy-Med Services, Inc [redacted] **

Revdex.com:At this time, I have not been contacted by Advanced Oxy-Med Service Incregarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Advanced Oxy-Med Service Inc. regarding complaint ID ***.Sincerely,*** ***

We supplied the patient with a pap device in January and have supplied him with replacement supplies as well through May We have signed paperwork on file at the time of delivery for the pap device and have delivery confirmations from the post office for the future supplies that he
receivedThe patient started receiving invoices in August for his co-insurance for the supplies that he called and requestedThe insurance company paid a portion and applied the remainder to his co-insuranceWhen we did not receive a response from the patient we then began sending letters asking for paymentWe only sent him invoices for monies due on supplies he requestedIt wasn't until July that the patient responded to any of our invoices or letters and asked that his pap device be picked upHe still did not resolve what he owed to the company for the coinsurance for his supplies from In December he was placed into collections with TSG CollectionsThe charges from were invalid and have been removed from the amount dueHowever, the claims are valid and will remain in collections until the patient settles the amount with our company or the collection agency

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I do not and have never denied that I used the pap devise however, I do not agree that I owe co-payment for the rubber and pads, which are the parts that were replaced in the pap devise and supplier billed as durable equipment. I don't think that rubber and pads qualify as durable equipment.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The mask and supplies (the rubber pieces that are mentioned) are billable per the insurance company and are classified as durable medical equipment by the insurance company. We do not have control over the classification of equipment. When we replace a patients mask and supplies we are entitled to bill because it is new supplies.

In response to the complaint below:   This patient received a bill because she was not compliant with her machine and unfortunately...

it is required by the insurance companies.  What we charge to the insurance is a screen price and we accept what they pay us if the patient meets the requirements. The item that we were requesting was a data card. Something that we have to request from all patients. It reads the data in the cpap machine and determines whether or not the patient is compliant. It is also not something that our technicians can collect at the time their machine is delivered because it has to read the data in the machine over a period of 30 days. Our technicians also do not call patients after they do the setup, our office staff does. We did try to reach out to the patient after a week but we did not get a call back. We also gave the patient several chances to return the data card but when we were not successful we did bill her. She has not contacted our office to schedule a pickup but we have removed the charges on her account and a collections specialist is contacting her to inform her of this. She will receive no further correspondence from us and we will consider the account paid I full and closed.   If you have any questions please contact me.   Thank you,   Tammy G[redacted] Office Manager Advanced Oxy-Med Services, Inc [redacted]

Revdex.com:At this time, I have not been contacted by Advanced Oxy-Med Service Inc. regarding complaint ID [redacted].Sincerely,[redacted]

I received the final call from the patient. I am the company manager. She did speak to several people about her supplies and unfortunately did not get them. We did send the supplies overnight to her after she spoke to a supervisor but it came back as undeliverable. I am not sure what happened when...

they cam back but I personally sent her supplies on 6/**/17 and she received them on 6/**/2017. I apologized to her several times and made sure that she has my name moving forward.

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