Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ WE CAN NOT CONTROL HOW PEOPLE TAKE CARE OF THIER THROUGH WATERING TO MUCH OR TO LITTLEEVERY YEAR AND DAY IS DIFFERENT I HAVE OVER TWO THOUSAND BASKETS AND MINE DO NOT DIE UNDER MY CAREIT IS THE RESPONSIIIBILITY FOR EACH CUSTOMER TO TAKE CARE OF THIER OWN PLANTS ONCE THEY HAVE TAKEN THEM HOMEOR SEEK ADVICE ON CARE OF PLANTSANNUAL PLANTS HAVE NEVER BEEN COVERDWE HAVE BEEN IN BUISNESS FOR YEARSAND WE TAKE CARE OF OUR PLANTSWHAT WE THINK ARE REASONABLE REQUEST WE WOULD REPLACESORRY THAT SHE IS NOT PLEASED WITH HER PURCHASEWE CAN NOT CONTROL THE WEATHER AND HOW SOMEONE CARES FOR THIER PLANTSWE CAN GIVE HER A GIFT CARD FOR $TO HELP HER OUTPLEASE HAVE HER COME IN MENTION [redacted] APPROVED A GIFT CARD Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) This was a very unprofessional response from Jerry'sI will accept the $gift card as it is better than nothingI have purchased flowering baskets for many years and know how to care for themThey have received plenty of water and sun as that is what petunias requireThese are not quality annuals
Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ WE CAN NOT CONTROL HOW PEOPLE TAKE CARE OF THIER THROUGH WATERING TO MUCH OR TO LITTLEEVERY YEAR AND DAY IS DIFFERENT I HAVE OVER TWO THOUSAND BASKETS AND MINE DO NOT DIE UNDER MY CAREIT IS THE RESPONSIIIBILITY FOR EACH CUSTOMER TO TAKE CARE OF THIER OWN PLANTS ONCE THEY HAVE TAKEN THEM HOMEOR SEEK ADVICE ON CARE OF PLANTSANNUAL PLANTS HAVE NEVER BEEN COVERDWE HAVE BEEN IN BUISNESS FOR YEARSAND WE TAKE CARE OF OUR PLANTSWHAT WE THINK ARE REASONABLE REQUEST WE WOULD REPLACESORRY THAT SHE IS NOT PLEASED WITH HER PURCHASEWE CAN NOT CONTROL THE WEATHER AND HOW SOMEONE CARES FOR THIER PLANTSWE CAN GIVE HER A GIFT CARD FOR $TO HELP HER OUTPLEASE HAVE HER COME IN MENTION [redacted] APPROVED A GIFT CARD Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) This was a very unprofessional response from Jerry'sI will accept the $gift card as it is better than nothingI have purchased flowering baskets for many years and know how to care for themThey have received plenty of water and sun as that is what petunias requireThese are not quality annuals