INTERSTATE Battery wants me to pay a $upgrade charge to replace my MTP-auto battery that's been discontinued by them The MTP-auto battery I purchase, came with a year warranty (month free replacement) since purchasing this battery, Interstate dicontinued the battery, and replaced it with an MTP-49/hbatteryMy battery failed before reaching the free replacement deadlineInterstate told me that because the hwas a better battery, I would have to pay a $upgrade chargeLooking at the specs of the replacement battery, this is not trueI bought this battery based on its warranty, and perceived quality, which neither existI'm looking for the replacement cost of the battery since I am entitled to a free replacement
I purchased a battery from a local store in Kennesaw Ga months agobattery tested defective and will refund/exchange I purchased a battery from a local store in Kennesaw Ga months agobattery tested defective and will refund/exchange...I took back to store that I bought and will not exchange
My compliant is due to the fact Interstate Battery Corporate Headquarters, of Dallas Texas, failed to honor a (warranty) on a Interstate Battery MTP-95R/H9!!! I called their headquarters two weeks ago and was assured, that this matter would be resolved! A woman from the headquarters did provide me with a phone number of a guy named Steve, to call and contact about a new battery covered under my initial battery warranty! I called the number numerous times leaving messages daily for(3) days, to no avail however as the guy never returned my calls! I then called the Interstate Battery Corporate Headquarters, again, and was told that I need to drive all the way to Willoughby,Ohio, to obtain a new replacement battery under my battery warranty! I informed this woman, that one, I am already at inconvenience by paying out of pocket for a rental for one week to make it to/from work due to the battery having dead cells! #2, Why am I the consumer required to pay $in gas there and back to Willo
Battery exploded My son purchased my battery for meA couple years agoI have it in a corvette I went to start it the other day the battery literally explodedPieces went every whereThank God my husband was standing on the passenger sideThis is believe is a safety issueI have never seen a battery do thatI don't have the receipt because my son bought it where he worksAt valvolineNot sure if there can be a resolutionNot sure I would buy another one
2/16/I purchased batteries from Interstate Batteries Apr returned the batteries because they would not stay charged 2/16/I purchased batteries from Interstate Batteries Apr returned the batteries because they would not stay chargedI was advised to send an email to [redacted] @ibsa.com I received a response from Lisa [redacted] Lisa instructed me to send copies of my receipt of purchase along with the test results of the batteries After the submission of this information I received this response"We only give refunds on battery warranties when you had to exchange the batteries out because you could not find an Interstate dealer to help you I need a copy the original receipt for the batteries with the date you purchased them Also a copy of the date and original replacement batteies receipt I see the bad test but not the date on the receipt." Lisa indicated that I would have to purchase two more batteries in order to get a refund I advised
INTERSTATE Battery wants me to pay a $upgrade charge to replace my MTP-auto battery that's been discontinued by them The MTP-auto battery I purchase, came with a year warranty (month free replacement) since purchasing this battery, Interstate dicontinued the battery, and replaced it with an MTP-49/hbatteryMy battery failed before reaching the free replacement deadlineInterstate told me that because the hwas a better battery, I would have to pay a $upgrade chargeLooking at the specs of the replacement battery, this is not trueI bought this battery based on its warranty, and perceived quality, which neither existI'm looking for the replacement cost of the battery since I am entitled to a free replacement
I purchased a battery from a local store in Kennesaw Ga months agobattery tested defective and will refund/exchange I purchased a battery from a local store in Kennesaw Ga months agobattery tested defective and will refund/exchange...I took back to store that I bought and will not exchange
My compliant is due to the fact Interstate Battery Corporate Headquarters, of Dallas Texas, failed to honor a (warranty) on a Interstate Battery MTP-95R/H9!!! I called their headquarters two weeks ago and was assured, that this matter would be resolved! A woman from the headquarters did provide me with a phone number of a guy named Steve, to call and contact about a new battery covered under my initial battery warranty! I called the number numerous times leaving messages daily for(3) days, to no avail however as the guy never returned my calls! I then called the Interstate Battery Corporate Headquarters, again, and was told that I need to drive all the way to Willoughby,Ohio, to obtain a new replacement battery under my battery warranty! I informed this woman, that one, I am already at inconvenience by paying out of pocket for a rental for one week to make it to/from work due to the battery having dead cells! #2, Why am I the consumer required to pay $in gas there and back to Willo
Battery exploded My son purchased my battery for meA couple years agoI have it in a corvette I went to start it the other day the battery literally explodedPieces went every whereThank God my husband was standing on the passenger sideThis is believe is a safety issueI have never seen a battery do thatI don't have the receipt because my son bought it where he worksAt valvolineNot sure if there can be a resolutionNot sure I would buy another one
2/16/I purchased batteries from Interstate Batteries Apr returned the batteries because they would not stay charged 2/16/I purchased batteries from Interstate Batteries Apr returned the batteries because they would not stay chargedI was advised to send an email to [redacted] @ibsa.com I received a response from Lisa [redacted] Lisa instructed me to send copies of my receipt of purchase along with the test results of the batteries After the submission of this information I received this response"We only give refunds on battery warranties when you had to exchange the batteries out because you could not find an Interstate dealer to help you I need a copy the original receipt for the batteries with the date you purchased them Also a copy of the date and original replacement batteies receipt I see the bad test but not the date on the receipt." Lisa indicated that I would have to purchase two more batteries in order to get a refund I advised